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4.0out of 5

4 out of 5

Based on all 3,85,100 published WFHI Reviews.

2,88,932 of 3,85,100 reviews include a verification label.

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WFHI Reviews

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  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Confused tha, par phir bhi mil gaya sab kuch jo chahiye tha

    Main pehle training and onboarding ko lekar thoda unsure tha ki mujhe jo chahiye wo easily milega ya nahi. Waise toh instructions kaafi simple lage initially, par jab main software use kar raha tha tab mujhe laga thoda zyada click karna padta tha har feature tak pahunchne ke liye. Lekin dheere-dheere jab main modules samajh gaya toh lagne laga ki sab kafi logically arranged hai. Har training session mein examples diye the jisse mujhe samajhne mein aasani hui, aur main khud ko itna ready mehsoos kar raha tha ki dialer ya database features ko use kar paunga. Overall, thoda unsure tha starting mein, par training ka content aur onboard process ne mera yah uncertainty reduce kar diya, aur ab main confident feel karta hoon software ko chalane mein.

    Kamal TyagiMaharashtra, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    It took quite a bit of digging to find what I needed

    When I first started using WFHI’s training and onboarding modules, I thought it would be relatively straightforward to find the key information I needed. However, I found myself going in circles quite a bit, as the resources were not organized in the easiest way for quick reference. I spent considerable time trying to locate the right videos and documents that related specifically to the calling tools and database features, but these were spread across different sections. While the training content itself was decent, the challenge was in navigation and knowing exactly where to begin, which slowed me down significantly. I tried contacting support for clarification but ended up spending additional time explaining my situation rather than getting direct answers. Eventually, after going back and forth, I did manage to gather the necessary information, but the overall effort required was more than I anticipated. The automatic updates were helpful in that they reduced the need for me to manually check for changes, but that didn’t make up for the initial difficulty. Payment and invoicing were handled with no major issues, but getting started with the actual software felt like a bigger task than it should have been due to how scattered the onboarding materials were. I hope the process gets better organized because for now it takes quite a lot of effort to get up to speed.

    Paras SehgalSikkim, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerTraining and onboarding

    One part of onboarding was surprisingly clear, rest was okay

    Overall, the training and onboarding had a mixed feel for me. While many parts of the software were introduced in a reasonably clear manner, the terminology used sometimes felt a bit dense or tech-heavy, which disrupted flow. However, I will say the section that explained the database feature stood out for being particularly good. That part broke down how to effectively organize contacts and integrate calling tools without too much jargon. On the other hand, some other modules, especially those related to automatic updates and advanced dialer settings, could have used simpler explanations or more examples. This occasionally left me wondering if I had missed some important steps during onboarding. The sign-up and invoicing steps were more straightforward in comparison, with fairly clear layouts and minimal confusion. I don’t want to underline negativity since the warm approach in training was evident, and I’m sure future versions will iron out the rough patches. Still, the one database feature explanation was the highlight that helped keep me confident enough to keep using the product.

    Shreya ShettyHaryana, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training met most of my expectations with a minor gap

    The onboarding and training sessions were generally thorough and aligned with what I anticipated based on the introductory materials provided prior to signing up. The software demonstrations helped me understand the workflow setup, the database management features, and how the dialer operates. However, I found some of the finer points of integrating automatic updates into existing work streams were glossed over somewhat quickly, which left me having to reference help manuals more than I liked. While overall the training served its purpose well and got me productive fairly quickly, I expected a bit more detailed explanation on troubleshooting common hiccups during the initial phases of using the calling tools. Still, I am fairly satisfied with the preparation I received for day-to-day usage.

    Radhika VenkatesanChhattisgarh, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Socha tha jaldi ready ho jaunga, par hua nahi

    Training aur onboarding ke waqt mujhe laga tha ki zyada time nahi lagega setup karne mein, par asli maamla alag tha. Pehle step mein bhi kaafi time waste hua, software ko samajhne mein. Database feature aur dialer ka istemal karna expect kiya tha ki smooth rahega, lekin kaafi baar rukawat mili. Main samajh raha tha ki ye sab thoda time lega, par itna nahi ki roz roz frustrated hua. Training se kuch help mili thi, especially billing aur payment clear karne mein, par overall onboarding process zyada lamba chala. Mujhe laga tha ki main jaldi ready ho jaunga, par delays ne sab peeche kar diya. Software ke automatic updates ne kuch fark nahi dala is problem ko. Abhi bhi lagta hai ki basic cheezein set hone mein zyada time lag raha hai, jo thoda disappointing hai.

    Pritam RaneNagaland, IndiaExperience: Published:
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  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Good help got me started but not sure about needing more

    The training and onboarding process was solid overall. They walked me through the basics efficiently, which made getting started with the software a lot less intimidating than I expected. There were definitely some rough edges in the flow, like small repetitive explanations and a few moments where I needed to pause and figure out things on my own. Still, I felt like I was learning steadily without getting overwhelmed. One thing I liked was how the training covered using the dialer and managing the database clearly, which helped me build a practical understanding quickly. I think next time I use it, I might still want to revisit some topics or ask for a little help just to refresh certain parts, but the initial support was enough to get me confident enough to move forward. So yes, the training would be mostly enough for doing things solo, though having backup assistance available definitely eased my mind.

    Mayank GanguliMaharashtra, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerTraining and onboarding

    Bahut zyada mehnat laga starting mein, disappointed hoon

    Main expect kar rahi thi ki training aur onboarding process efficiently hoga aur main jaldi se software use kar paungi. Lekin mujhe laga kitna easy hona chahiye tha, uske mukable mein kaafi zyada samay aur mehnat lag gayi. Training sessions repetitive lage aur kitna bhi practice karoon, dialer aur database features ko sahi se navigate karna mushkil tha. Communication bhi utni clear nahi thi jitni ki chahiye thi and automatic updates ne kuch confusion badha di, instead of simplifying. Mujhe laga tha ki support team se baat karna easy rahega, par kai baar mujhe unka response lena wait karna padta tha, jo frustrating tha. Onboarding ka process aisa tha ki mujhe lag raha tha ki main kisi complex system ka part hoon, jabki maine expect kiya tha ki ye software clear aur user-friendly hoga. Shayad software meri needs ke liye thoda complicated raha, isliye main abhi tak fully comfortable nahi hoon aur ye process zyada effort mangta hai mere liye.

    Surbhi VohraKarnataka, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified customerTraining and onboarding

    Good training content but waiting and repetition were frustrating

    The training and onboarding session definitely covered the essentials, which was helpful in understanding the software basics and how to set up the remote workflows. I appreciated the clear explanations of the calling tools and the database features, which seemed to match what I needed. However, the process involved quite a bit of repetition; similar modules would repeat some concepts I already got, which felt like a waste of time. Sometimes I had to wait for support replies on clarifications whether during signup or after trying to use the dialer. The onboarding flow itself was reasonably structured though, so once everything was set, it became easier to navigate the platform. I must admit the automatic updates function worked fine without breaking anything, which was a plus. But all in all, I found the overall onboarding and training slower than necessary due to repeated material and occasional waiting periods. It got the job done but didn’t speed things along as efficiently as I would have liked. If you have a lot of time and patience, it should work out fine.

    Nakul AhujaKarnataka, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training thoda slow tha but useful bhi tha

    Training ki shuruaat mein samajhne mein waqt laga because bahut saari cheezein ek saath explain ho rahi thi. Onboarding process thoda lamba tha, especially jab dialer aur database ke features samajhna tha. Par asliyat mein use karne lagte hi sab easy lagne laga. Mera kaam baaki features ke saath smoothly chal raha hai ab, jo initial confusing tha woh ab settle ho chuka hai. Software update bhi automatically ho jaata hai, toh extra tension nahi rehti. In sab cheezon ko dhyaan mein rakhte hue, shuruaat mein jo time laga tha woh necessary tha aur ab kaafi pakka feel hota hai ki main is software ko thik se use kar pa raha hoon.

    Sagar BhatAssam, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Responsive team but some feedback needed

    You were quick to respond to my queries during training, which I really valued. However, sometimes the training materials could have been a bit clearer on certain topics. Overall, I had a positive experience.

    Rajesh KumarNagaland, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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