Training met most of my expectations with a minor gap
The onboarding and training sessions were generally thorough and aligned with what I anticipated based on the introductory materials provided prior to signing up. The software demonstrations helped me understand the workflow setup, the database management features, and how the dialer operates. However, I found some of the finer points of integrating automatic updates into existing work streams were glossed over somewhat quickly, which left me having to reference help manuals more than I liked. While overall the training served its purpose well and got me productive fairly quickly, I expected a bit more detailed explanation on troubleshooting common hiccups during the initial phases of using the calling tools. Still, I am fairly satisfied with the preparation I received for day-to-day usage.