Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,054 published WFHI Reviews.

2,88,131 of 3,84,054 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,182 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Onboarding was messy, but database feature worked fine

    Overall, I was quite disappointed with the training and onboarding experience. I expected a clear step-by-step guide, yet I found myself figuring out many parts on my own. The initial setup instructions lacked detail, leaving me confused about how to fully utilize the dialer and calling tools effectively. It was frustrating to spend extra hours just trying to get accustomed to the software without much organized help. However, I will say the database feature itself was solid and fit reasonably well into my workflow, which did provide some relief. The automatic updates were consistent and didn’t cause any disruption, so that part functioned well. Sign-up and payment processes were straightforward enough, and telephonic support was somewhat responsive though not particularly proactive in offering assistance during those onboarding hiccups. To sum it up: the biggest challenge was the onboarding and training being quite unstructured, which slowed down getting fully operational. If this part were more polished and clearer, my satisfaction would be higher, but as it stands I had more trouble than expected figuring things out independently.

    Vineet Deepa MehtaMaharashtra, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training aur onboarding thoda tedious laga, par manageable tha

    Mujhe admit karna padega ki training ke dauran aur onboarding ka process itna easy nahi tha jitna main expect kar raha tha. Pata hai, main pehle bhi aise softwares ko use kar chuka hoon, toh mujhe samajh mein aa jata hai ki kaise kaam karta hai, lekin fir bhi kabhi kabhi wo information dhoondhna thoda tedious hota tha. Training session mein har topic cover hua tha, lekin sometimes mujhe lagta tha ki thoda aur concise aur focused hona chahiye tha jo waqt bachae. Jo documentation di gayi thi usme basic cheezein achhi thi, par advanced features ko samajhne mein thodi der lagti thi. Dialer aur calling tools pe kaafi focus tha, jo achha tha kyunki main use karta hoon, database ko samajhne mein thoda time laga, par overall system sahi chal raha tha. Mujhe lagta hai ki ye training aur onboarding un logon ke liye jo technology mein naye hain thoda overwhelming ho sakta hai. Par mere liye, chhoti si dikkat ke bawajood sab samajh mein aa gaya tha, toh main kahunga ki ye process thoda boring par effective tha.

    Ajay AnandNagaland, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Setup process took way too long

    Honestly, I’m not super impressed with how long it took me to get up and running with the training and onboarding for the WFHI platform. I was quite eager to start but found that going through all the modules was very time-consuming and dragging on more than I anticipated. The training materials were okay and gave a general sense of how to use the software, but it didn’t dive deep enough into the calling tools and database features, so I had to supplement with extra research. Even after completing the sessions, I didn’t feel fully confident about using all parts of the software efficiently, and it was frustrating that there wasn’t a quicker way to get hands-on probably with less confusion. Onboarding itself felt like a lengthy process with numerous forms and setups that could have been streamlined. Support was patient when I called, which I appreciate, but overall the whole thing felt longer and more complicated than necessary. I’m not saying it’s a terrible system, the training is useful to a degree and the software itself is solid, but the time investment to really get functional was more than expected. So final verdict, it took much longer than I hoped before I could realistically work comfortably and make good use of the tools provided.

    Devika VaidyaMaharashtra, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Training kaafi confusing tha, dobara nahi karunga

    Main soch raha tha ki onboarding aur training clear aur simple hogi, par mujhe bohot problems face karni padi. Jo explanations diye gaye usme clarity nahi thi, multiple baar samajhne ki koshish ki lekin steps mushkil lag rahe the. Jab main calling tools set kar raha tha toh bhi bohot confusion hui ki kaise dialer ka use karna hai, training videos mein wo step-by-step nahi dikhaya gaya tha. Database integration ke baare mein bhi proper guidance nahi mil paayi, jis wajah se workflow smooth nahi tha. Support team ko call kiya, par response utna satisfying nahi mila, zyada help nahi kar paaye. Automatic updates ne kuch functionalities ko thoda complex bana diya, jis se aur frustration badha. Mujhe lagta hai ki agar training aur onboarding ko thoda zyada practical aur clearly organize kiya jaye toh users ko fayda ho. Main kisi ko recommend nahi karunga agar wo bina kisi basic know-how ke start kar rahe hain, because mera experience frustrating raha. Dobara main is process ko try nahi karunga kyunki mujhe lagta hai ki ye mera waqt waste kar raha tha bina kisi clear direction ke.

    Prashant KaulGoa, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    training se confident feel karna easy tha, jo expect kiya tha utna mila

    Mujhe training start karne se pehle laga tha ki itna sab complicated hoga ki shayad main easily nahi samajh paunga, par surprisingly yeh utna tough nahi tha. Training sessions average speed pe chal rahe the jisme har step ko clearly explain kiya ja raha tha, jis se koi bhi doubt nahi raha. Jo bhi tools aur workflow software mein the, unka use kaise kare iska practice karne ka mauka bhi mila, jisme mujhe thodi help bhi mili call dialer ko set karne mein. Onboarding process thoda straightforward tha, par phir bhi mein apne hisaab se adjust karte hue comfortable hua. Poora software ka dashboard aur database feature bhi samajh aaya toh mujhe lage ki quality training hai jo mera confidence badhati hai. Phone pe support lene pe bhi quick responses thi, matlab meri expectations se match karta hai yeh. Sign-up aur billing process mein thodi delays thi, par uske baare mein jaldi samjha diya gaya. Overall mein sochta hoon ki jo maine expect kiya tha, usse better stand out kiya, aur ab zyada ready feel karta hoon ise use karne ke liye.

    Vivek BharadwajGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training timing did not fit my actual work hours

    The training and onboarding simply did not align well with the hours I actually work. Many modules were scheduled assuming a nine-to-five day, which didn’t match my more flexible or shifted hours. Because of this, I found myself missing live sessions and having to catch up through recordings, which felt less engaging. The pace was sometimes too fast for when I could attend, and at times, important updates came during odd hours that made participation inconvenient. Honestly, I felt the timing would work well only for those following a conventional work schedule. For me, it caused unnecessary stress and disrupted my workflow. There was no clear accommodation for different time zones or flexible timings. I tried to adapt, but it didn’t fit my needs realistically. So, my clear verdict is that the training schedule needs serious adjustment for those working outside typical office hours.

    Damini Tanmay DeshpandePunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Clear instructions, overall positive

    I found the training and onboarding experience with WFHI to be quite clear in explaining most aspects of the software. The instructions were logically structured, which helped me understand how to use the dialer, manage the database, and navigate automatic updates effectively. There were moments where I had to pause and revisit parts of the training to fully grasp the workflow integration, but overall the clarity was good. The sign-up and payment processes were also well described, making the initial phase less stressful. One thing that could improve is providing more detailed explanations about the nuances of the calling tools, because without those, I faced a bit of trial and error. Despite this, the overall tutorial flow felt coherent. Support was responsive when needed, backing up the training with practical answers. My verdict: the explanations were clear enough for me to confidently use the system day to day, although a novice user might want to go slower with some features. In summary, I would rate the clarity as above average and definitely helpful in getting started.

    Urmila ChavanTripura, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    It clicked when I realized setup was partly ongoing, not all one-off

    The training and onboarding process made me initially think everything was a one-time deal—set it up, and then you’re good. But as I progressed, it became clear that while the basics were established in the first few sessions, ongoing adjustments and learning were necessary to make the most of the calling tools, dialer, and database features. This shift in understanding came around the time I started to explore the telephonic support options and how updates affected my setup weekly. I appreciated that the training prepared me for this dual nature—some things were fixed, while others needed attention over time. The sign-up and invoicing process was well-covered, too, although it felt a bit formal at first. Overall, I think this balance between static and dynamic parts of the setup is realistic, even if it took me some time to really get it.Then again, someone expecting everything at once might find that part frustrating along the way.

    Roshni ChackoBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Itni baar repeat? Woh toh nahi socha tha!

    Training aur onboarding ki jo process tha, usme mujhe thoda zyada repeat karna pada instructions. Jo software aur dialer use kar raha tha, uska flow toh acha tha, par kabhi kabhi lagta tha ki mujhe wahi cheeze baar-baar sikhani pad rahi hain, jo pehle sikhayi gayi thi. Database feature mein data manage karte waqt bhi kuch steps repeat hone lage the, isliye waiting time bhi kabhi feel hua. Par surprisingly, ye expectations se thoda different tha kyunki maine socha tha itni bar repeat nahi karni padegi. Automatic updates laggatar aate rahe jo system ko updated rakhne mein madadgar the. Phone support mein, jo help mila wo adequate tha, magar thoda aur quick process hota toh accha rehta. Sign-up aur invoicing simple the, jisme koi dikkat nahi aayi. Main overall satisfied hoon WFHI ke software se, bas ye repetition thoda unexpected tha jo thoda time waste lag gaya. Lekin usability badi reasonable thi aur onboarding sequence generally smooth tha. Next time main try karunga ki repetition se bachne ke liye zyada focus karu. Samanay ke hisaab se, ye experience mera thoda alag tha, par mere liye learning experience tha jo mujhe software ke saath challenge ke roop mein mila.

    Nishant YadavDelhi, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Good aur bad dono mila but zyada time laga

    Mujhe lagta hai ki training aur onboarding process se main khush nahi hoon. Software chalane ke liye basics samajhne mein bahut zyada time laga aur continuously mujhe frustration face karni padi. Jo steps diye gaye they, woh mere liye straightforward nahi the. Manual training ke baad bhi, actual workflow samajhne ke liye mujhe lookup karna pada aur kabhi kabhi lag raha tha ki mera time waste ho raha hai. Support team se contact karne mein bhi wait karna pada jo ki thoda frustrating tha. Call tools aur dialer ko samajhne mein dikkat hui aur actually use karna time-consuming laga. Mujhe lagta hai ki onboarding zyada streamline hona chahiye tha. Poora process slow tha, main expect kar raha tha ki training ke baad main jaldi ready ho jaunga, par ye itna urgent experience nahi tha. Invoicing aur payment mein koi problem nahi thi, bas software ready hone mein deri lagi.

    Kishore DaveMizoram, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy