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4.0out of 5

4 out of 5

Based on all 3,88,706 published WFHI Reviews.

2,91,558 of 3,88,706 reviews include a verification label.

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WFHI Reviews

3,88,706 published

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  • 5 out of 55 of 5Verified purchaseSoftware and access

    Simple se samjha diya ki kaise access karna hai

    I told my friend basically you get a clear dashboard jo easily accessible hai from anywhere. The software ke features jaise calling tools aur database use karna straightforward tha. Unko saari cheezein step-by-step batayi gayi thi during setup, matlab koi zyada confusion nahi hota. Automatic updates bhi regularly hote hain, jo software ko hamesha updated rakhte hain. Sign-up ke time pe invoice aur payment details bhi plain simple tha, koi lambi chhoti baatein nahi. Agar tum remote workflows ke liye tool chahte ho jo quickly samajh aajaye to ye bilkul theek rahega.

    Farida Sankalp MalhotraKarnataka, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerTraining and onboarding

    Bahut zyada effort chahiye tha

    Training ka experience bilkul achha nahi tha. Jo expect kiya tha, usse kaafi alag tha. Hoti hui confusion ki wajah se kuch bhi sahi se samajh nahi aaya. Pichle tools toh kaam karte the, par yahaan har cheez samajhna mushkil laga. Bahut frustating experience raha, jaise maine koi samay barbad kiya.

    Aarav MehtaDelhi, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSoftware and access

    I found it frustrating trying to navigate the software at first. It took a while before I was able t

    I found it frustrating trying to navigate the software at first. It took a while before I was able to locate the features I needed, especially when trying to set up the workflow. The access points were not as intuitive as I had hoped, leading to a lot of wasted time. Overall, I just felt tired explaining this to my team. The reports were decent once I got to them, but the initial setup should have been simpler. Maybe if the user interface was more streamlined, things would have been better. It’s hard to say if I would invest in this software again, given the hassle I experienced with finding what I needed and setting everything up. It left me weary and questioning the benefits. The learning curve shouldn’t be this steep for something that’s advertised as user-friendly. So, in short, I probably wouldn’t do it again just for the chase of clarity and simplicity.

    Sunil NayakMizoram, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training thik hai, par sabke liye fit nahi ho sakti

    Main training aur onboarding process ko lekar thodi mixed feelings rakhti hoon. Jab maine sign-up kiya, toh initial onboarding mein log kaafi responsive the, especially jab main call kar rahi thi unke dialer system ya database ke baare mein queries puchne ke liye. Lekin kuch moments pe mujhe laga ki training thodi general thi, aur personally mujhe thoda wait karna pada jab mujhe specific steps ki clarity chahiye thi. Agar aap ne software se pehle thoda experience rakhti hain toh shayad ye addayac suit kare, lekin naya users ke liye thoda slow lag sakta hai. Payment process aur invoicing system simple thi, par mere hisaab se onboarding mein thoda aur personalized help honi chahiye thi. Overall, main kehti hoon ki ye training un sabke liye acha option nahi rahega jo quick detailed answers chahte hain.

    Saloni AggarwalSikkim, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Spent way too long getting through training

    It took much longer than I expected to get through the training and onboarding phases. Compared to other platforms I had used before, this one seemed unnecessarily complicated with multiple steps and unclear instructions. The telephonic support often gave conflicting answers, which just added to the confusion. I could never fully get comfortable with the dialer or the database features because I was still stuck on basics. Rather than feeling like I could move forward smoothly, I was bogged down by the slow pace. This definitely made the whole process frustrating and discouraging to continue with.

    Vidya AhujaOdisha, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sales Process Me Jo Quick Support Tha, Wo Achha Tha

    Yaar honestly, sales aur pre-purchase mein thoda frustration hua because response time kabhi kabhi itna slow tha ki mera mood bigad gaya. Par ek cheez jo achhi lagi, wo thi ki jab problems aaye during sign-up ya payments, support team ne phone par samjhane ki koshish ki bina zyada wait karwaye. Itna toh bol sakti hoon ki jab main stuck thi kisi step mein, toh unka patience and quick problem-solving thoda different laga from usual software support. Baaki jo delays the aur lack of clarity during billing system, woh mujhe kaafi irritate karte rahe. Mujhe lagta hai wo part thoda better bana sakte the. Lekin haan, overall product ka call dialer aur training jo diya gaya hai, wo theek thaak kaam karta hai bas sales side thoda kam smooth tha mere experience mein. So, main keh sakti hoon ki support ka ek hi hissa toh acha tha, baki sab thoda ruk raha tha kabhi-kabhi.

    Manisha RamanathanTelangana, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training thik thi, par steps thoda out of order lage mujhe

    Aapka training process overall acha tha, par mujhe laga ki steps thoda logically out of order rakhe gaye the. Pehle dialer ke complex features pe itna focus kiya gaya, jabki basic setup aur database integration ko zyada time dena chahiye tha. Is wajah se mujhe baar baar pichle steps par wapas jana pada, jo frustrating tha. Agar aap initial stage me user ko easy flow dete toh shayad onboarding ka experience better hota. Mujhe lagta hai ki jab tak maine puri training complete nahi ki, tab tak mera setup theek tarah se ready nahi hua tha. Lekin training ke baad jab software use karna start kiya, toh sab thoda clear hua aur samajh me aaya ki ye flow kaise kaam karta hai. Overall, main neutral feel kar rahi hoon kyunki training achhi thi par thoda design improve ho sakta tha.

    Trupti SrinivasanOdisha, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Tabhi toh software kaafi achha lagna start hua

    You know, on day one, I was thoda sa confused with how billing worked aur dialer integration bhi thoda clunky laga. Lekin jaise-jaise maine regular use kiya, everything started clicking — especially jab main phone support se thoda guidance liya aur training videos ko dhyan se dekha. Signing up process neat tha, invoices sahi samay pe aaye, aur updates automatic aaye without disturbing my workflow. Daily use mein database feature ne meri process simplify kar di without much manual entry. Bas thoda patience chahiye tha start mein to get used to the system. Overall, you've made something jo thoda complex tha but ab manageable aur reliable lagta hai mere liye.

    Kartik KumarAndaman and Nicobar Islands, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified customerTraining and onboarding

    Surprised how well the schedule matched my work hours

    The onboarding and training sessions were surprisingly in tune with my actual working hours, which made the process feel natural and not rushed. It started with an intro to the software, where I got to learn about the dialer and database features in manageable chunks that fit around my day. The training took place at times when I was most alert, which helped a lot, and telephonic support was easy to access when I had questions. Automatic updates were subtle so they didn't interrupt my workflow. Even the payment and invoicing processes were explained clearly within this schedule, making the whole experience very manageable.

    Swapnil Sangeeta AhujaUttarakhand, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSupport and communication

    support na sahi, par software thoda chal gaya

    Maine hope kiya tha ki jab mujhe problem aayegi toh support accha response dega, lekin reality kuch aur thi. Jab dialer se calls baar baar drop huye, toh support ne thoda der se reply kiya jo frustrating tha. Unke explanations bhi clear nahi the, jis wajah se problem solve nahi hui. Database mein bhi kuch glitches aaye, par wo thode kam the compared to calling issues. Payment aur invoicing ka process theek tha, usme koi dikkat nahi aayi, ye ek positive point tha. Automatic updates se kuch naye features aaye, lekin jab tak main issues unresolved rahe, tab tak unka koi badi help nahi mili. Samajh nahi aaya ki ye support system itna slow kyun hai, jab ki software ki basic cheezen thodi sahi chal rahi thi. Overall takeaway yeh hai ki software thoda acha hai, par support ki wajah se pura experience disappointing ho gaya.

    Jayant KarnikTelangana, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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