Surprised how well the schedule matched my work hours
The onboarding and training sessions were surprisingly in tune with my actual working hours, which made the process feel natural and not rushed. It started with an intro to the software, where I got to learn about the dialer and database features in manageable chunks that fit around my day. The training took place at times when I was most alert, which helped a lot, and telephonic support was easy to access when I had questions. Automatic updates were subtle so they didn't interrupt my workflow. Even the payment and invoicing processes were explained clearly within this schedule, making the whole experience very manageable.