support na sahi, par software thoda chal gaya
Maine hope kiya tha ki jab mujhe problem aayegi toh support accha response dega, lekin reality kuch aur thi. Jab dialer se calls baar baar drop huye, toh support ne thoda der se reply kiya jo frustrating tha. Unke explanations bhi clear nahi the, jis wajah se problem solve nahi hui. Database mein bhi kuch glitches aaye, par wo thode kam the compared to calling issues. Payment aur invoicing ka process theek tha, usme koi dikkat nahi aayi, ye ek positive point tha. Automatic updates se kuch naye features aaye, lekin jab tak main issues unresolved rahe, tab tak unka koi badi help nahi mili. Samajh nahi aaya ki ye support system itna slow kyun hai, jab ki software ki basic cheezen thodi sahi chal rahi thi. Overall takeaway yeh hai ki software thoda acha hai, par support ki wajah se pura experience disappointing ho gaya.