Sales Process Me Jo Quick Support Tha, Wo Achha Tha
Yaar honestly, sales aur pre-purchase mein thoda frustration hua because response time kabhi kabhi itna slow tha ki mera mood bigad gaya. Par ek cheez jo achhi lagi, wo thi ki jab problems aaye during sign-up ya payments, support team ne phone par samjhane ki koshish ki bina zyada wait karwaye. Itna toh bol sakti hoon ki jab main stuck thi kisi step mein, toh unka patience and quick problem-solving thoda different laga from usual software support. Baaki jo delays the aur lack of clarity during billing system, woh mujhe kaafi irritate karte rahe. Mujhe lagta hai wo part thoda better bana sakte the. Lekin haan, overall product ka call dialer aur training jo diya gaya hai, wo theek thaak kaam karta hai bas sales side thoda kam smooth tha mere experience mein. So, main keh sakti hoon ki support ka ek hi hissa toh acha tha, baki sab thoda ruk raha tha kabhi-kabhi.