1 out of 51 of 5Unverified experienceTraining and onboarding
Spent way too long getting through training
It took much longer than I expected to get through the training and onboarding phases. Compared to other platforms I had used before, this one seemed unnecessarily complicated with multiple steps and unclear instructions. The telephonic support often gave conflicting answers, which just added to the confusion. I could never fully get comfortable with the dialer or the database features because I was still stuck on basics. Rather than feeling like I could move forward smoothly, I was bogged down by the slow pace. This definitely made the whole process frustrating and discouraging to continue with.