Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,532 published WFHI Reviews.

2,92,160 of 3,89,532 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,025 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Sales info had some odd surprises

    When I first encountered the sales and pre-purchase material, I found some of the wording and labels a bit confusing. For example, terms related to the database and dialer features seemed unclear or overlapped in ways I hadn't expected. I had to ask for clarification multiple times, which was tiring since I thought these details would be more straightforward. On the positive side, the sign-up and invoicing processes once I bought the software were fairly simple and easy to understand. However, the initial explanations about what was included and how things functioned didn’t match my assumptions fully. This was a bit frustrating since I anticipated a smoother, clearer presentation. After getting through the training and starting to use the calling tools, it became clearer, but early impressions did surprise me by being more complex than needed.

    Rashmi SinhaKerala, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Sign-up process tha theek, par clarity kami thi

    Maine software purchase karne se pehle kaafi socha samjha aur sales team se bhi baat ki thi. Jo achi baat rahi wo ye ki sign-up system kaafi theek tha, invoice process simple aur clearly explained tha, jisse payment thoda smooth raha. Lekin, mujhe lagta hai ki pre-purchase stage mein thoda clarity kami thi, especially product training aur support ke bare mein. Mujhe thoda confusion hua ki concrete training schedule aur software ke updates kaise aayenge, ye detail mein samajh nahi aaya. Support ke phone numbers aur priority assistance ke bare mein thoda aur clear info de sakte they, jo mera confidence badhate. Jo database feature aur calling tools hain unka demo agar pehle dikhaya gaya hota toh acha rehta. Mujhe laga ki pre-purchase mein thode se aur details mil sakte they jisse final decision lena aasan ho jata. Overall experience mixed tha, software achha lagta hai par joining process mein thoda aur clear communication ka hona zaroori hai.

    Mihir PandeyBihar, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    I was hoping the signup and invoicing part would be super straightforward and quick because that’s h

    I was hoping the signup and invoicing part would be super straightforward and quick because that’s how it’s usually done elsewhere. Instead, I found the process a bit slow and tedious, which was frustrating. The software itself promised smooth calling tools and an easy dialer, but I felt it was clunky and sometimes lagged during use. The training seemed okay at first but didn’t match the detailed walkthroughs I expected; I was left guessing for some parts. On the bright side, the automatic updates worked fine and didn’t disrupt my workflow much. Support was friendly but seemed busy and slow to respond, which was disappointing. I guess if you just want a basic tool and don’t mind waiting around or figuring some things on your own, this might work. But honestly, it wasn’t what I had pictured when I signed up. Maybe it’s better for people with some patience and tolerance for these hiccups.

    Vasudha SatheMeghalaya, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Effective software, some gaps compared to my last tool

    Having used other remote workflow software before, I found WFHI’s platform fairly intuitive and modern in many respects. The call dialer, for example, was a notable improvement over my previous experience, offering more customization and clearer audio. The automatic updates also meant I didn’t have to worry about manual installs, which is very convenient. However, I found the training process a bit less streamlined; the onboarding flow could be more structured to help users get up to speed faster. The database feature, while functional, could use more powerful filtering options compared to what I had before. Billing and payment processes were transparent and easy to navigate, so that part definitely worked well. Overall, I would say this software is a solid choice if you value continual improvement and don’t mind a few small rough edges. It provides most of what my prior tool offered but with added telephonic support and updated features. Your system’s strengths in call management were clear, and with some more polish in training and database functionality, it would be excellent.

    Gaurav Radhika BhardwajLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Kitna effort lagaya, aur kitna mila, socha samjha review

    Mujhe WFHI ka sales aur pre-purchase phase thoda complicated laga, par samajhne layak hai. Jab sign-up kiya, toh iska onboarding process kaafi detailed tha aur main ne khud se kai cheezein samajhni padin, especially regarding payment process aur dialer setup. Training mein maine dekha ki kuch cheezein detail mein nahi thi, toh mujhe thoda research karna pada apne hisaab se. Lekin haan, database feature achha tha jo mere workflow ke liye useful raha. Support team ne timely replies diye, lekin sab steps define nahi kiye the, isliye wale parameters ka amal main ne khud decide kiya. Matlab, overall ye kaam main ne apni puri mehnat se set kiya, aur mujhe lagta hai ki agar thoda aur guidance mile toh better hota. Phir bhi, service aisi hai jisme agar aap effort lagayein, toh reasonable result le sakte hain.

    Rohan BakshiAssam, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Surprised how much I ended up figuring out myself

    Honestly, what caught me off guard was how much of the pre-purchase and sales process I had to piece together on my own. The basic sign-up was fine, but I needed to dig through FAQs and watch tutorials to understand how the training and software would fit my daily usage. I’d expected a bit more hand-holding through the onboarding, but it was more self-directed than I thought. Figuring out details like how the dialer integrates with the database feature or what exactly the calling tools could do took some trial and error. The invoice and payment process was probably the easiest part, thankfully. Support was helpful when I contacted them, but I didn’t know what questions to ask until I ran into issues. So yeah, the surprising thing was how much the onus was on me to work things out at first. I guess it’s fine for those comfortable with some independent learning, but it wasn’t as straightforward as I’d hoped going in.

    Lalit SanyalTelangana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    The moment it didn’t quite meet expectations

    When I was comparing this software to what I had used before, I expected a much smoother and intuitive sales and pre-purchase experience. Previously, the onboarding included more interactive guidance that helped me understand the workflow faster, but here it felt like I was left figuring out important aspects like call logging and database navigation on my own. While the calling tools did work as advertised, I often wished the dialer had better integration with the customer database because switching back and forth was disruptive. Another thing was the automatic updates—they seemed to complicate things rather than improve functionality at times, leading to unexpected changes in the interface without adequate notification. On the plus side, the sign-up and invoicing process was straightforward enough, so I didn't struggle there. Still, I found myself thinking midway through that the onboarding and training materials didn’t quite align with my previous experiences. It clicked that this platform might have a steeper learning curve or expect more self-sufficiency compared to what I was used to. I feel it might not suit everyone looking for more hands-on sales and pre-purchase assistance, even though some features like telephonic support were decent.

    Vandana Darshan GargAssam, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Signing up took longer than I expected

    When I decided to purchase the software and training from WFHI, I expected the signup, invoicing, and payment process to be quite quick and straightforward, but it took much longer than I anticipated. The initial signup form seemed easy enough, but I had to wait quite some time for the invoice details, which delayed my payment. Once I made the payment, it was clear and smooth, without any hidden complications, so that part worked well. However, the whole waiting period before I could start training and using the calling tools felt a bit frustrating. The support during this time was okay, but I wasn’t entirely confident by the time I gained full access to the software features. The onboarding wasn’t as seamless as promised, which gave me some doubts about how the training would go. On the upside, the automatic updates worked fine and didn’t disrupt my workflow. While the product itself seems promising, the time-consuming sales process affected my initial confidence. I believe if the signup and invoicing could be speeded up, it might improve the overall experience dramatically.

    Ekta Ayush KharadeChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Would I purchase from them again? Despite everything, yes I would.

    My experience with WFHI’s sales process was more hands-off than typical, which I noticed immediately. I received some basic guidance, but large sections of the software setup and training I really had to figure out on my own. It felt like the initial demos and sign-up explanations were enough to get started, yet missing in-depth walkthroughs that might have saved me time later. The dialing tools and database access require some trial and error, with automatic updates sometimes changing configurations unexpectedly, which I had to adapt to without additional help. Billing and invoicing systems worked reliably once I set them up, but the process to get there demanded patience. Despite this, the telephonic support was steady and they did provide priority assistance when requested, which I appreciated. If I were to return, I would take a more deliberate approach to the onboarding process to avoid confusion. Overall, despite my complaints about the self-navigation, I would consider purchasing their software and training again because it effectively supports remote workflows once you manage past the initial learning curve.

    Preeti DhawanGujarat, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Would I do it again? Probably, but with a lot of self-learning

    Before making a purchase, I had to figure out quite a bit on my own since the sales process left a lot to be desired in terms of guidance. There were some basic explanations, but most of the things about the software and its capabilities I had to discover myself. The onboarding and sign-up steps were not fully clear initially, so I ended up exploring features and settings through trial and error. Despite this, after the initial confusion, I started getting the hang of how their dialer and database work, which was pretty useful. In hindsight, I suppose that part of the learning curve is expected, so yes, I would probably do it again but with the understanding that much of the heavy lifting is self-directed.

    Vineet DeoAssam, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy