Signing up took longer than I expected
When I decided to purchase the software and training from WFHI, I expected the signup, invoicing, and payment process to be quite quick and straightforward, but it took much longer than I anticipated. The initial signup form seemed easy enough, but I had to wait quite some time for the invoice details, which delayed my payment. Once I made the payment, it was clear and smooth, without any hidden complications, so that part worked well. However, the whole waiting period before I could start training and using the calling tools felt a bit frustrating. The support during this time was okay, but I wasn’t entirely confident by the time I gained full access to the software features. The onboarding wasn’t as seamless as promised, which gave me some doubts about how the training would go. On the upside, the automatic updates worked fine and didn’t disrupt my workflow. While the product itself seems promising, the time-consuming sales process affected my initial confidence. I believe if the signup and invoicing could be speeded up, it might improve the overall experience dramatically.