Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,576 published WFHI Reviews.

2,92,190 of 3,89,576 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,343 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Important resources missing

    Training mein mujhe click karne ke liye koi clear path nahi mila. Jo mujhe zarurat thi, uss resources ya guidance ka kami thi. Sirf ek lecture tha jo thoda helpful tha, baaki sab kuch confuse karne wala tha.

    Arjun MehtaAndaman and Nicobar Islands, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    training process was slow and a bit confusing

    So I started the training expecting it to be similar to what I've seen before, but half of it felt clunky. The onboarding was too long, with unnecessary information sometimes repeated and not much hands-on stuff to help me really grasp the software quickly. They did have some videos that were clear, so I guess that part worked fine - something was good. Overall, it felt less efficient than my last remote workflow software, which had quicker tutorials and more live demos. The slow pace and too many steps trying to cover everything made me a bit frustrated especially when I wanted to dive in and use the dialer and database features early on. Signing up was straightforward, but getting through the training without feeling lost was hard. If you're used to faster onboarding or more interactive training, this might feel kind of frustrating. The support was reachable but I didn’t try much during training. Definitely expected something a bit more streamlined to match other tools I tried in the past. Might improve with experience, but early impressions weren't great on training speed or clarity.

    Sushma Nandini TyagiAndhra Pradesh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Mujhe kuch features ki kami mehsoos hui

    Ab jab WorkFromHomeIndia ka software kaafi dino se use kar raha hoon, mujhe kuch aisa samajh me aaya. Din ke andar har feature ka istemal karke mujhe kafi assessment karne ka mauka mila. Lekin, mujhe aisa laga ki kuch training sessions mein thoda aur inclusive hona chahiye tha. Kuch important features ke bare mein mujhe clarity nahi mili, lekin overall mujhe kaafi support mila hai. Zaroori nahi sab features shandar lagen, lekin mujhe expectation tha ki wo zyada user-friendly honge. Dialer ka feature mujhe accha laga, kyunki isse sab kuch accessible bana raha. Main ye keh sakta hoon ki potential hai is software mein, lekin kuch aspects ko enhance karna zaruri hai. Vyaktigat roop se, maine ye tools seekh kar unke saath achhe hamesha use kiya hai.

    Sunanda BiswasNagaland, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training matched my odd hours, but it drained me

    The training was designed mostly for fixed daytime schedules, which doesn’t really fit with my irregular hours. While the onboarding materials were solid and easy enough to follow, the live sessions often conflicted with the times I actually had free. That meant I ended up catching up on recorded modules late at night or early in the morning, which gets exhausting quickly. I appreciate that the content itself was relevant and up-to-date, and the database and calling tool demos were practical, yet the timing didn’t align with my work pattern. On the positive side, once I got through the materials, the software felt easier to use for my own workflow. The automatic updates meant I didn’t have to worry about getting stuck with outdated features, which was nice. But the onboarding and training process could do better by considering different time zones or more flexible session hours. It felt like they tried to help but only for traditional working hours, and I had to adapt to their timing rather than the other way around. Still, overall, the training was effective though tiring because I had to work around the clock sometimes. The invoicing and payment process was straightforward enough not to add to the stress, which I appreciated.

    Lakshmi ThomasTelangana, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training: the balance of ease and confusion

    When I started with the training and onboarding, I found the initial steps relatively straightforward, especially the introduction to the software interface and basic functionalities. However, as I moved deeper into the setup, I had to figure out some processes on my own, particularly around integrating the dialer with the database. It wasn’t fully intuitive, and the provided training videos didn’t cover certain custom workflows I needed. On the upside, the available resources gave a decent framework, but the gaps meant spending extra time trialing configurations and tweaking settings. The support line helped a bit but wasn’t always quick to answer the detailed workflow questions I had. Overall, I think they offered a solid starting point, but my experience was a mix—partly guided, partly self-directed. I’d say it worked out okay in the end, though it required patience and some guesswork to get everything running as I wanted. So the training felt somewhat half-baked, neither perfect nor frustrating enough to quit.

    Ravi DasguptaChhattisgarh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    When I started the onboarding, I honestly didn’t expect to feel so confident using all parts of the

    When I started the onboarding, I honestly didn’t expect to feel so confident using all parts of the software by the end of the training. Right at one point, while handling the calling tool and database features together, I realized I could manage the workflow without constantly needing help. Before that moment, I was a bit worried because some of the training sessions had a lot of information at once, but that breakthrough really helped build my trust in the system. The support calls that followed also reassured me when I had minor doubts, and the automatic updates meant I didn’t have to worry about missing new features. Overall, I felt my initial expectations were exceeded because it was truly hands-on and practical, not just theory.

    Rajani BanerjeeGujarat, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training aur onboarding dono ache the, bas thoda expectation se alag

    Mujhe onboarding aur training ka experience kafi unique laga, kyunki shuru mein maine expect kiya tha ki training sirf basics cover karegi. Lekin jab main start kar raha tha, toh pata chala ki yeh thoda detailed session tha, jisme database aur dialer dono samjhaye gaye. Online modules easy to follow the, aur main dhyan de raha tha har step ko. Pehle din mujhe thoda struggle hua software ke calling tools ko samajne mein, par agle din kaafi improvements aaye. Training material kaafi systematic tha, par kuch labels jo woh use karte hain vo thoda confusing lage, shayad mujhe us terminology ki aadat nahi thi. Onboarding process fast tha aur mujhe jaldi software access mil gaya, par main expect kar raha tha ki zyada personalized walkthrough mile jo shayad thoda kam tha. Overall to training samay pe thi aur kaafi useful bhi, mujhe lagta hai ki agar thoda aur user-friendly banaya jaye toh naye logon ke liye aur asaan hoga.

    Rajesh SaxenaAndaman and Nicobar Islands, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    frustrating, but it worked out in end

    Honestly, dealing with issues during the onboarding felt frustrating from the start. I had to explain the same problems multiple times, which was tiring and made me question if I was making the right choice. The training was supposed to guide me, but when something went wrong, the process to fix it wasn’t straightforward, and I felt like I had to push a lot just to get the issue addressed. Still, the system ultimately handled the setbacks and got me back on track. I’m weary from the experience but glad it was sorted out without too much downtime. I think next time, clearer instructions for handling errors upfront would really help reduce this stress for new users like me.

    Maya BhandariTripura, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training mein sabse alag tha onboarding duration

    Maine dekha ki training aur onboarding process kaafi mixed experience tha. Sabse pehle toh sign-up aur invoicing process smooth tha, jisme zyada time waste nahi hua. Lekin jitna time training shuru karne mein laga, wo definitely zyada tha. Database setup aur calling tools ka usage samajhne mein patience lagaya, par kuch steps main directly online instructions se nahi samajh paayi thi aur mujhe telephonic support bhi lena pada. Support staff ne achhi madad ki, par unka response time kabhi slow ho jata tha jo frustrating hua. Training modules mein repetitive information thi jo mujhe confusion mein daalti thi, aur is wajah se overall process thoda lamba ho gaya. Lekin jab finally main calling tools aur software access mein comfortable ho gayi toh pata chala ki wo hassle worth tha. Mujhe lagta hai ki agar onboarding thoda streamlined hota, toh main jaldi ready ho sakti thi. Yeh duration ka aspect mujhe sabse zyada impact karta hai training ke hisaab se, jo main highlight karna chahti hoon.

    Saloni JoglekarSikkim, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Would likely do the training again despite minor day-to-day issues

    Using the software day to day after the initial onboarding has generally been solid though not without occasional small frustrations. The database feature and dialer integration have worked well enough that I feel comfortable relying on these tools for regular calls. Automatic updates arrive as expected, but they sometimes interrupt workflows with unexpected prompts that require attention, which can be a bit disruptive. The telephonic support team is responsive when contacted, though I try to minimize calls unless necessary. Invoicing and payment processes have been reliable and consistent, removing any worries on that front. The training prepared me well enough to handle most usage without external help, even if I sometimes wish some labeling or wording was clearer. All in all, I would consider doing the training again because it covered the essential knowledge I need to make workflow run smoothly on a daily basis, despite the minor things that crop up now and then. The overall experience leans positive enough that I’m confident it's worth the effort.

    Veena DeshpandeBihar, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.