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WFHI review

training process was slow and a bit confusing

2 out of 52 of 5Verified purchaseTraining and onboarding

training process was slow and a bit confusing

So I started the training expecting it to be similar to what I've seen before, but half of it felt clunky. The onboarding was too long, with unnecessary information sometimes repeated and not much hands-on stuff to help me really grasp the software quickly. They did have some videos that were clear, so I guess that part worked fine - something was good. Overall, it felt less efficient than my last remote workflow software, which had quicker tutorials and more live demos. The slow pace and too many steps trying to cover everything made me a bit frustrated especially when I wanted to dive in and use the dialer and database features early on. Signing up was straightforward, but getting through the training without feeling lost was hard. If you're used to faster onboarding or more interactive training, this might feel kind of frustrating. The support was reachable but I didn’t try much during training. Definitely expected something a bit more streamlined to match other tools I tried in the past. Might improve with experience, but early impressions weren't great on training speed or clarity.

Sushma Nandini TyagiAndhra Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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