Training matched my odd hours, but it drained me
The training was designed mostly for fixed daytime schedules, which doesn’t really fit with my irregular hours. While the onboarding materials were solid and easy enough to follow, the live sessions often conflicted with the times I actually had free. That meant I ended up catching up on recorded modules late at night or early in the morning, which gets exhausting quickly. I appreciate that the content itself was relevant and up-to-date, and the database and calling tool demos were practical, yet the timing didn’t align with my work pattern. On the positive side, once I got through the materials, the software felt easier to use for my own workflow. The automatic updates meant I didn’t have to worry about getting stuck with outdated features, which was nice. But the onboarding and training process could do better by considering different time zones or more flexible session hours. It felt like they tried to help but only for traditional working hours, and I had to adapt to their timing rather than the other way around. Still, overall, the training was effective though tiring because I had to work around the clock sometimes. The invoicing and payment process was straightforward enough not to add to the stress, which I appreciated.