Would likely do the training again despite minor day-to-day issues
Using the software day to day after the initial onboarding has generally been solid though not without occasional small frustrations. The database feature and dialer integration have worked well enough that I feel comfortable relying on these tools for regular calls. Automatic updates arrive as expected, but they sometimes interrupt workflows with unexpected prompts that require attention, which can be a bit disruptive. The telephonic support team is responsive when contacted, though I try to minimize calls unless necessary. Invoicing and payment processes have been reliable and consistent, removing any worries on that front. The training prepared me well enough to handle most usage without external help, even if I sometimes wish some labeling or wording was clearer. All in all, I would consider doing the training again because it covered the essential knowledge I need to make workflow run smoothly on a daily basis, despite the minor things that crop up now and then. The overall experience leans positive enough that I’m confident it's worth the effort.