Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,89,533 published WFHI Reviews.

2,92,161 of 3,89,533 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,332 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    The training and onboarding process with WFHI involved several stages that together took more time t

    The training and onboarding process with WFHI involved several stages that together took more time than I initially expected. It began with the software installation and access authorization, which went straightforwardly. Then came the training modules on using the dialer and managing the database; those required more independent trial and error than I anticipated. The manuals and telephonic support were useful, but some explanations felt brief, meaning I had to spend extra time experimenting to understand certain functions fully. I also noticed that the automatic updates occasionally changed interface elements, so I had to relearn small parts of the workflow during early use. Overall, while the step-by-step onboarding was helpful, much of the detailed learning happened by figuring things out for myself across a week or more. The process wasn’t rushed and allowed room to absorb what was needed, but it did take significantly longer than the initial information suggested, which made me a bit cautious about the initial time investment.

    Sheetal VasudevanLadakh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training experience ke baad mein phir se try karungi?

    Training aur onboarding ke dauran maine dekha ki WFHI ka software overall theek kaam karta hai, lekin kuch cheezein rozana use mein thodi inconsistent thi. Kuch din dialer smooth chal raha tha aur database feature bhi kaafi user-friendly tha, lekin doosre din mujhe thoda sa lag raha tha ki system thoda slow ho gaya hai. Jo cheeze training mein batayi gayi thi, unka application real mein itni easy nahi thi jitni expect kar rahi thi. Sign-up aur invoicing process clear thi, lekin support se contact karne mein kabhi kabhi thoda wait karna pada, jo frustrating tha. Call tools ka interface thoda aur intuitive ho sakta hai, especially call logs ko manage karne mein. Main definitely training aur software use karna continue karungi par shayad next time thoda aur patience ke saath, kyunki initial experience ne mujhe mixed feelings di. Overall, service ko improve karne ke liye thoda effort chahiye, colors thoda bright dikhte hain par andar kuch tearing dikh rahi thi.

    Prabha DasPunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    training acchi thi but onboarding could include zyada examples

    Main software aur training dono se guzra hoon, aur pura onboarding process detail me follow kiya tha. Pehle sign-up easily hua, fir invoice milne me thoda time laga but woh manageable tha. Training sessions ne bahut help kiya samajhne me ki dialer aur calling tools kaise operate karte hain, specially jab maine pehli baar database feature use kiya. Ye sab step-by-step samjhaya gaya tha, isse mujhe confidence bada ki main jo kaam karna chahta hoon usme ready ho raha hoon. Phir bhi, mujhe lagta hai ki thoda aur practical examples hone chahiye the jaise ki real-life remote workflow scenarios. Tab shayad main zyada achha samajh pata ki kaise different tools ko daily kaam me lana hai. Telephonic support bhi theek tha, lekin kabhi kabhi thoda slow response aata tha. Overall, main kaafi satisfied hoon aur doubt kar raha tha pehle ki main samajh paaunga ya nahi, par ab better feel karta hoon. Thoda aur hands-on training add kar dijiyega toh aur bhi effective rahega.

    Nagesh VohraWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Good onboarding but room for error handling

    My initial experience with WFHI's training and onboarding was reasonably positive. The modules guided me through the software setup and basic features in a clear manner. That said, when I encountered an issue with the dialer not recognizing some numbers correctly, the onboarding process didn’t quite prepare me for troubleshooting this. I had to pause and look up extra help which took extra time and was a bit frustrating. The support team was friendly and helpful once I reached out, though it took a bit longer to get clear steps to fix that specific problem than I would have liked. On the plus side, the automatic updates seemed to fix certain bugs without any input from me, which was convenient. Overall, I feel the provided training covers most basics well, but could perhaps include more about handling unexpected problems to reduce downtime. The sign-up and payment process was smooth, and I appreciated the straightforward invoicing. It’s generally a solid platform, just needs a bit more robustness when things don’t go as planned.

    Sachin DasAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Socha tha easy hoga, par thodi mushkil hui

    Main expect kar raha tha ki onboarding aur training materials jitne simple bataye gaye the, utne easy milenge. Par jab main try kar raha tha apne workflow setup karne ko, toh mujhe kai baar confuse hona pada. Jo databases ke use karne ke tareeke bataye gaye the, wo thode se complicated lage compared to what I was used to. Mujhe lagta tha ki dialer feature zyada intuitive hoga, par usme bhi thoda time laga samajhne mein. Jo support available tha, wo theek thaak tha lekin kabhi kabhi mujhe laga ki mujhe zyada specific help ki zarurat thi jo easily available nahi thi. Payment and sign-up process simple tha aur smooth se complete hua, ismein koi dikkat nahi thi. Lekin overall, main bolunga ki expected jitna asaan nahi tha, aur mujhe thoda zyada samay dena pada seekhne ke liye. Shayed agle baar main thodi aur planning karunga pehle.

    Prasad SarinMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    I started the training with the expectation that there would be lots of waiting between sessions and

    I started the training with the expectation that there would be lots of waiting between sessions and significant repetition of the same explanations but the experience was different. At first, I felt the pace was slow, and some parts of the training could have been clearer. However, as I progressed, I noticed that the training included enough practical examples and timely clarifications to help understand the software better. There was some waiting involved during the onboarding process, especially when trying to get comfortable with the dialer and calling tools, but nothing too excessive. The database feature was sometimes confusing at first, and I had to revisit some modules a couple of times before I fully understood how to use it effectively with my workflow. As the weeks went on, the frequent automatic updates kept the software relevant, and the telephonic support began to be useful when I hit roadblocks. Overall, the moment I really felt it click was when I managed to integrate the dialing tool with my existing contacts without help. That said, the initial waiting periods meant the process was not entirely smooth from the start.

    Sneha Asha KaleLadakh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Would I do onboarding again? Mixed yes and no

    The training and onboarding steps for the software were mostly in a logical order that made sense as I progressed. The initial modules covered the basics clearly, especially setting up the remote workflow and familiarizing me with the dashboard. However, once it came to using the calling tools and adding data to the database, I felt there was some jumping around that could be confusing for beginners. The way some features were introduced out of sequence made me pause and revisit earlier sections several times. Although the telephonic support was helpful in answering these doubts, I think a more structured flow would have saved time and made the experience smoother. Given this, I might consider going through the onboarding again, but only if improvements are made to the sequence and clarity of the training steps. Still, for a first attempt, it was reasonably effective at getting me started without too much hassle.

    Amrita PalkarRajasthan, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training me effort laga, thoda aur help ki zarurat hai next time

    Meri experience se kehna padega ki training aur onboarding process thoda mushkil raha mere liye. System kaafi features deta hai, par unka samajhna aur unko use karna itna asaan nahi tha jitna maine expect kiya tha. Dialer setup aur database integration mein mujhe kai baar extra guidance ki zarurat padi, aur bina kisi help ke shayad main itna jaldi ready nahi ho pati. Mujhe lagta hai ki videos main jo instructions thi, unme thoda aur clarity ya real-world examples hone chahiye the. Agar main phir se shuru karoon ya future mein koi nayi update ho, toh mujhe definitely support team ki assistance chahiyegi. Thoda zyada mehnat karni padti thi initially, lekin ab system kaafi better lagne laga hai jab main use samajh gayi hoon. Par haan, agle training ke liye main ready nahi hoongi bina kisike madad ke.

    Ranjana SharmaMizoram, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Mixed feelings about the whole onboarding experience

    I started the onboarding process with some confidence since the initial training materials looked comprehensive. The early steps, like signing up and setting up the database, went rather smoothly, but I hit a few bumps when exploring the calling tools. The dialer was not very intuitive at first, and I found myself needing to reach out for support multiple times. The telephonic help was sometimes quick but occasionally slow, which interrupted my learning flow. On the plus side, the automatic updates improved performance over time which made later sessions easier. Payment and invoice processing went fine with no major issues. Overall, the experience felt somewhat inconsistent. I can handle most parts now but may need help again on new features or if unexpected issues arise. The training provided a decent base but didn’t cover everything fully, so it felt like a mixed bag in terms of support and self-reliance.

    Adnan SenguptaGujarat, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training tha okay, par chize kabhi perfect nahin hoti

    Main training aur onboarding process kaafi mixed laga mujhe. Sabse pehle, unke training modules kaafi ache the, especially jab dialer aur calling tools ko samajhne ki baat aayi, clearly banaaye the, toh mujhe koi doubt nahi tha. Par onboarding flow thodi confusing thi kabhi kabhi, like database feature integrate karte waqt kuchh glitches aaye jo time waste karte hain. Jo step-by-step process thi woh samajh aa gayi, par jab kuchh issues aaye toh support se baat karna thoda mehnat wala tha. Wo responses timely nahi the, par finally problem sort ho gayi thi. Overall main kahunga ki training sahi thi, par actual onboarding experience itna smooth nahi tha. Par haan, jo bhi hua, maine seekha aur ummid karta hoon ki future updates se ye better hongi. I’d probably tell a friend ki thoda patience chahiye, par itna bhi bura nahi hai.

    Gaurav WarrierDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy