Mixed feelings about the whole onboarding experience
I started the onboarding process with some confidence since the initial training materials looked comprehensive. The early steps, like signing up and setting up the database, went rather smoothly, but I hit a few bumps when exploring the calling tools. The dialer was not very intuitive at first, and I found myself needing to reach out for support multiple times. The telephonic help was sometimes quick but occasionally slow, which interrupted my learning flow. On the plus side, the automatic updates improved performance over time which made later sessions easier. Payment and invoice processing went fine with no major issues. Overall, the experience felt somewhat inconsistent. I can handle most parts now but may need help again on new features or if unexpected issues arise. The training provided a decent base but didn’t cover everything fully, so it felt like a mixed bag in terms of support and self-reliance.