I started the training with the expectation that there would be lots of waiting between sessions and

I started the training with the expectation that there would be lots of waiting between sessions and

I started the training with the expectation that there would be lots of waiting between sessions and significant repetition of the same explanations but the experience was different. At first, I felt the pace was slow, and some parts of the training could have been clearer. However, as I progressed, I noticed that the training included enough practical examples and timely clarifications to help understand the software better. There was some waiting involved during the onboarding process, especially when trying to get comfortable with the dialer and calling tools, but nothing too excessive. The database feature was sometimes confusing at first, and I had to revisit some modules a couple of times before I fully understood how to use it effectively with my workflow. As the weeks went on, the frequent automatic updates kept the software relevant, and the telephonic support began to be useful when I hit roadblocks. Overall, the moment I really felt it click was when I managed to integrate the dialing tool with my existing contacts without help. That said, the initial waiting periods meant the process was not entirely smooth from the start.