Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,048 published WFHI Reviews.

2,91,814 of 3,89,048 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,928 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Achha software par pre-purchase jaisa samjha waisa nahi tha

    Mujhe pehle laga tha ki sales process transparent hoga aur sab cheezein clearly labeled milengi. Kuch terms aur labels aise the jo mujhe thode confusing lage, particularly jab main software ke features aur training options ko samajhne ki koshish kar rahi thi. Wording mein thodi clarity missing thi, jis wajah se main hesitate kar rahi thi ki kya ye mera kaam karega ya nahi. Lekin main ye maanna chahungi ki sales team ne apni taraf se timely information di, aur unse baat karke mujhe thodi clarity mili. Unhone patiently meri questions ka jawab diya, toh thoda comfort mila. Par overall mujhe laga ki labeling aur explanation se shayad thoda zyada transparent hona chahiye tha, taaki main khud zyada confidently decide kar pati. Short mein kahun toh sales approach thodi better ho sakti thi, lekin customer service ne thoda balance banaya. Ye positive aspect tha, varna pre-purchase phase mein main thodi confused thi. Mujhe lagta hai ki thoda aur simple aur clear language sales materials mein helpful rahegi buy karne wale ke liye.

    Asha KelkarTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Mixed experience with the purchase, ended okay overall

    I went into the sales process with high hopes but encountered some glitches when trying to finalize the purchase. The sign-up page froze a couple of times, which tested my patience. That said, once everything was finally set up, the invoice generation and payment confirmation worked fine, which was a relief. The communication while waiting was a bit sparse though, as I wasn't sure if my order was progressing or stalled. Support was helpful whenever I reached out, but I would have preferred a bit more proactive updates during the pre-purchase hiccups. Despite the early frustrations, the software itself seems to operate well and the onboarding materials were clear. So, the verdict is mixed: some annoying moments during purchase but decent overall execution in the end. It’s neither perfect nor terrible, just a middle ground experience that shows potential with some room for improvement.

    Rajat KadamArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Laga thoda ajeeb labelling aur unexpected cheezein

    Main sales aur pre-purchase process ke dauran thoda confuse ho gaya tha label aur wording lekar. Ek moment yaad aa raha hai jab main dialer tool options dekh raha tha aur wahan ek feature ka naam mujhe bilkul samajh nahi aaya tha - jo label tha wo mere liye bilkul common nahi tha aur main samajh nahi paaya ki iska kaam kya hoga. Isiliye main thoda ruka aur socha ki shayad mujhe help lena padega, par baad main realize kiya ki jo documentation thi wo bhi thodi vague thi uss feature ke baare mein. Lehkin baki jo bhi steps the sign-up mein aur onboarding mein voh relatively simple aur familiar lage. Training recordings jaise ki database integration aur call dialer ke tutorials acche the, bas shayad thoda aur explanatory hona chahiye. Invoice generate karna aur payment karna smooth tha. Mujhe overall thoda ajeeb laga ki kyun kisi important feature ke naam itne common ya confusing diye gaye hain, jo product use karne mein thoda rukawat ban gaye. Main expect karta tha thoda zyada detail aur clarity ho labels mein, tab shayad better experience milta, par is dauran mujhe samajh aya ki main khud thoda zyada seekh kar adjust kar sakta hoon.

    Ravi ZachariahAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Navigating sales process was mostly on me, quiet a learning curve

    In approaching the sales and pre-purchase phase, I found myself having to figure out quite a bit on my own. The team was courteous and answered my questions when I reached out, but much of the initial research and decision making I handled independently. The signup and invoicing procedures were straightforward enough, yet there wasn't much guidance beyond basic instructions. I appreciated the availability of telephonic support, though I often resolved issues myself before calling. This required me to invest extra time understanding the software’s database features and calling tools before proceeding. While the automatic updates worked quietly in the background, I wasn’t always sure what changes had been applied until I explored the platform. Overall, the experience required a fair amount of personal effort to effectively utilize the product and training. Still, I recognize that this may align with the expectations set, and I’m gradually becoming more comfortable with the whole setup as I continue to learn.

    Karan BalakrishnanWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Mostly clear labels with a small hiccup

    I found the wording and labels during sales and pre-purchase pretty straightforward for the most part. Setting up the software was mostly smooth, and navigating through the dashboard was easy enough. That said, there was one particular button in the dialer feature that threw me off—I wasn’t exactly sure what pressing it would do at first. I had to take a moment to think it through before clicking, which broke my flow a bit. Apart from that, most of the descriptions were clear and helped me understand the functions well. Training sessions explained the calling tools decently, though some parts were repeated more than necessary. The database feature also matched what I needed and worked well with my workflow. So, I'd say everything was mostly positive, just that little issue with that one label. Nothing major, but I guess that’s enough for me to give four stars instead of a perfect score. I think it'll get easier with more use anyway.

    Imran GanguliMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Felt moderately sure about using WFHI’s platform

    Initially, I wasn't entirely sure how much confidence to place in WFHI's offerings during the sales and pre-purchase phase. The information provided was decent but sometimes felt somewhat generic, which left me wondering whether it would suit my requirements well. However, after engaging with their onboarding process and trying out the software, some aspects started to make more sense and seemed to fit with what I needed. I liked the way the database function could integrate with my workflow, even though the dialer tool took a bit of figuring out to use comfortably. I wouldn’t say my confidence is overwhelming, but by the time I completed the initial setup, I did feel moderately assured that the platform is workable for certain kinds of remote workflow needs. There were minor issues with interface clarity, but nothing entirely discouraging. So overall, my final impression is that while WFHI might not be perfect for everyone, it is likely to provide a workable solution if you approach it with realistic expectations and some patience for tweaking. That sums up how I stand regarding this product so far.

    Mahesh PandaLadakh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    I was surprised by how mixed the experience was

    Looking for info on the software was a bit of a mixed bag. Some parts were easy to navigate, but others were more challenging to find. I expected a smoother process overall, but a few areas stood out positively too.

    Siddharth MehtaGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Responsive sales but with some delays on follow-up communications

    The team handling sales and pre-purchase inquiries was quite responsive and eager to help with all my questions about the software and training. I appreciated that they took the time to explain various features and the onboarding process thoroughly, which gave me a good idea of what to expect after purchase. However, there was one minor reservation: the follow-up emails and responses sometimes took longer than I hoped, meaning I had to send a reminder or wait a little extra for clarifications. Despite that, the overall communication felt professional and helpful. This responsiveness made the purchase decision easier and left me feeling supported right from the start. Invoicing was processed without any hitches, which added to a positive early experience. So while the speed of some communications could improve, the quality and willingness to assist definitely stood out.

    Paras AhujaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Not sure I'd do it again, compared to what I knew before

    I was expecting a smoother setup process based on my previous experiences with similar software, but this one felt more complicated and slower. The onboarding took longer than I anticipated, especially when it came to understanding the calling tools and managing the database feature. In contrast, the software I used before had a more intuitive interface that required less trial and error. Also, while automatic updates are useful, here they seemed to disrupt my workflow more often. The sign-up and payment process was okay, but not as straightforward as what I’ve seen elsewhere. I appreciate the telephonic support, though it wasn’t as prompt as I hoped. Because of these frustrations, I’m hesitant about renewing or recommending this product to others. It’s not to say the software is bad, but it didn’t meet my expectations based on prior tools, so I probably wouldn’t do it again.

    Zoya SatheLakshadweep, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Expected it to go smoother but it was okay

    Hey, honestly I thought the sign-up and payment process would be smoother based on what they promised. I mean, I figured it’d be quick, but some stuff went a bit off track. Like, the invoice didn’t come immediately, and then I had to chase support through calls. Support was polite enough, but I expected faster resolution. Their automatic updates sometimes messed up what I’d just set up, which was frustrating. On the plus side, once I got past those hiccups, the software worked well and the dialer feature was quite handy for managing calls. I guess I just expected a more seamless experience upfront, especially with payments and onboarding. So, overall it was decent but a bit of a rocky start compared to what I was hoping for. Maybe next time it’ll be better if they streamline the process a bit more.

    Sharmila ChopraBihar, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy