Not sure I'd do it again, compared to what I knew before
I was expecting a smoother setup process based on my previous experiences with similar software, but this one felt more complicated and slower. The onboarding took longer than I anticipated, especially when it came to understanding the calling tools and managing the database feature. In contrast, the software I used before had a more intuitive interface that required less trial and error. Also, while automatic updates are useful, here they seemed to disrupt my workflow more often. The sign-up and payment process was okay, but not as straightforward as what I’ve seen elsewhere. I appreciate the telephonic support, though it wasn’t as prompt as I hoped. Because of these frustrations, I’m hesitant about renewing or recommending this product to others. It’s not to say the software is bad, but it didn’t meet my expectations based on prior tools, so I probably wouldn’t do it again.