Mostly clear labels with a small hiccup
I found the wording and labels during sales and pre-purchase pretty straightforward for the most part. Setting up the software was mostly smooth, and navigating through the dashboard was easy enough. That said, there was one particular button in the dialer feature that threw me off—I wasn’t exactly sure what pressing it would do at first. I had to take a moment to think it through before clicking, which broke my flow a bit. Apart from that, most of the descriptions were clear and helped me understand the functions well. Training sessions explained the calling tools decently, though some parts were repeated more than necessary. The database feature also matched what I needed and worked well with my workflow. So, I'd say everything was mostly positive, just that little issue with that one label. Nothing major, but I guess that’s enough for me to give four stars instead of a perfect score. I think it'll get easier with more use anyway.