Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,792 published WFHI Reviews.

2,88,695 of 3,84,792 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,344 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Felt most confident after training on the calling tools

    I started the training unsure about handling remote workflows, and by the end, I felt somewhat more confident but still a bit unsure. The onboarding covered many features, from the database to the dialer software, but what really stood out to me was the section on the calling tools. It was the clearest part, with examples that actually helped me imagine how to apply it day to day. The automatic updates sometimes introduced changes that required me to revisit parts of the training, which was sometimes frustrating. Payment and invoicing instructions were given, but I found it less detailed compared to other areas. Telephonic support was there when needed, which helped boost my confidence a bit. Overall, while I’m not yet fully comfortable with the entire workflow, having detailed training on calling tools made me feel better equipped to keep going and explore further. It’s clear that if the other parts matched that clarity, I might be more self-assured already. So the calling tools portion remains the most memorable and confidence-building section for me.

    Usha NambiarDelhi, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Kabhi samajh aaya, kabhi nahi - training thoda frustrating thi

    Mujhe lag raha tha ki training thodi repetitive hogi, par yeh jo maine experience ki, usme repetition se zyada unnecessary waiting bhi tha. Har module ke baad mujhe laga ki kuch cheezein bar bar samjhai ja rahi hain, aur mujhe lagta tha ki main already seekh chuki hoon. Thoda sa patience rakhna padta tha lekin kabhi kabhi frustration bhi badh jata tha. Mujhe wait karna padta tha ki instructor guide kare, par kabhi kabhi lagta tha ki time waste ho raha hai, especially jab software ke kuch parts ko already samajhna easy lagta hai. Clear instructions thodi der baad milti thi aur phir mujhe thoda clarity milti thi ki kaise database feature ko setup karna hai. Lekin overall, mujhe yeh samajh nahi aaya ki kab main poora system smoothly chalane layak ho paungi, kyunki lagta tha ki thoda unclear pace hai. Shayad thoda zyada personalized attention milti toh main zyada confident feel karti.

    Leela SippyLadakh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Frustrated from the very start due to slow onboarding

    I have to say upfront that my experience was disappointing because it took far too long to get started with the training and onboarding process. I expected to be able to move through at my own pace, but the initial instructions were confusing, and it felt like I was left waiting on responses too often without clear next steps. It often felt like I was stuck in limbo between one stage and the next, unsure if I was doing something wrong or just waiting for the system to catch up. The dialer setup and database management tutorials which I thought would be straightforward ended up taking more time than anticipated because there was no immediate support to clarify my questions. This extended waiting period caused frustration and slowed down my overall progress. I wanted a smoother ramp-up but instead faced a slow, cumbersome onboarding that did not meet my expectations at all.

    Aparna BarmanJharkhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Good start, but setup took longer than hoped

    My experience with the training and onboarding was a genuine mix. On the one hand, the training material itself was quite helpful and clearly explained the functions of the database and the dialer software. I appreciated how the flow guided me through key features instead of throwing everything at once. However, it did take longer than I initially expected to feel comfortable with the system and to really get going with managing workflows from home. The onboarding, while thorough, involved some steps that seemed repetitive or less intuitive, which added extra time. At the same time, I could see that this thoroughness ultimately prepared me to use the tools independently. The automatic updates rolled out without issue and kept things up to date, which was a benefit. I am now using the software steadily, but the initial ramp-up was slower than I had anticipated. It’s neither a major complaint nor a glowing endorsement—it’s simply what I experienced. Overall, the training was adequate; it just took me more time to settle in than I thought it would.

    Harleen VargheseUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training was repetitive and too slow

    Unfortunately, the training and onboarding were not as effective as I hoped. I found myself waiting a lot between sessions and facing a lot of repetition. It would have been better with a faster pace and less redundancy. The only good thing was that the initial setup process was fairly easy, but after that, it just dragged on.

    Sanjay RaoRajasthan, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training aur onboarding mein ek ajeeb si asaani thi, sach bataun?

    Mujhe lagta hai ki jab maine WFHI ke training modules dekhe, toh sabse pehla impression tha ki shayad mushkil hoga method ko samajhna, par actual mein surprisingly simple tha. Jo cheezein search karni thi, wo mostly dashboard se easily mil gayi, aur koi confusing steps nahi the. Calling tools aur dialer ke setup instructions thode ambiguous lage initially, par jab ek baar try kiya toh sab smooth chal raha tha. Kabhi kabhi lagta tha ki mujhe shayad zyada details dekhni chahiye, par overall content organized tha. Database features ke liye bhi clear guidelines thi, jo kaam aayi. Woh jab automatic updates aaye toh disruption nahi hua, jo achha tha. Mujhe thoda doubt tha ki shayad mujhe jyada support lena padega, par telephonic help apt thi. Kya kahun? Overall, kuch ajeeb asaani thi, jo mujhe thoda surprise kar gayi thi yeh dekh ke ki kitna accessible tha ye sab.

    Ujjwal SinghalManipur, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training ne thoda frustration badha diya, software mix acha and kuch nahi

    Maine socha tha training achhi milegi software ke liye, lekin roz ke routine mein training session ke dauraan bhi software kaafi baar buggy tha aur updates se changes samajhna mushkil tha. Onboarding ke baad bhi, main roz kuch naya issue face karti thi, dialer kabhi sahi kaam nahi karta tha, aur database management feature complicated tha. Support team se baat karna mushkil tha, admission ke initial dinon mein kabhi support milta tha, par jab daily problems aaye tab wo kaam ke nahin lage. Payment process normal tha, par itna achha experience nahi mila jitna maine expect kiya tha. Mujhe lagta hai training ne mere liye jyada confusion create ki aur main har roz software ke issues ko lekar thoda frustrated ho gayi. Expected tha ki day to day support se mushkilein kam hongi, par aisa nahi hua. Overall mixed experience raha; software kuch waqt ke liye useful lagta tha par baar baar problems ne mera experience kharaab kar diya.

    Vandana PatilRajasthan, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    training toh thik thi, support mein thoda late response tha

    Jab main onboarding and training mein gayi thi, tab sabse pehle mujhe ye laga ki shayad sab smoothly chal jayega. Training materials kaafi achhe the aur software ka basic setup samajh aaya tha. Par jab mujhe specific queries thi about using the dialer and database features, toh response time thoda lamba tha. Main samajhti hoon ki staff busy honge, par phone support par kabhi kabhi der tak wait karna aur emails ka reply aane mein der lagna frustrating tha. Jo chiz mujhe pasand aayi, wo thi automatic updates ka feature jo training ke dauran continuously software mein changes lata raha, isse mujhe lagta tha ki product evolving hai. Par person-to-person help ke liye delay thoda disappointing raha, especially jab complex steps ko samjhna tha onboarding ke time. Overall, mujhe lagta hai ki training material achha hai aur product ka design intuitive hai, bas thodi behtar communication aur faster support honi chahiye jo onboarding ko aur bhi smooth bana degi.

    Damini RegeRajasthan, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Aapki taraf se support aur initiation process bahut slow tha

    Mujhe bahut frustration hui jab main training aur onboarding start karna chahti thi, lekin aap logon ki taraf se bohot der lagi process ko initiate karne mein. Maine software kharida tha aur socha tha ki jaldi se mein shuru karungi apne kaam ko, par registration ke baad bhi mujhe proper guidance milne mein kaafi time laga. Jo onboarding videos or sessions the, wo thode hi informative lage, aur mujhe wait karna padta raha jab tak koi telephonic support mujhe call kare ya mera technical issue resolve ho. Main samajhti hoon ki updates software ke liye important hain, lekin itna time layenge toh abhi use karne se bhi frustration zyada hogi. Database aur dialer tools ko samajhne mein mere ko help chahiye thi, par woh assistance timely nahi mili, is wajah se mera start hote-hote kaafi delay ho gaya. Invoice aur payment process theek tha, par isse kaam nahi chal sakta jab tak onboarding smoothly nahi hota. Main yeh kehna chahungi ki agar aap log onboarding ko aur fast aur accessible bana dete, toh shayad main thoda jaldi ready ho jati software ko effectively use karne ke liye. Abhi jo delay hua, uski wajah se mera pura plan effect hua aur ye missing support main definitely complain karungi ki yeh part aapko improve karna chahiye.

    Nivedita ParabGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Feel thoda off, kyunki timing bilkul suit nahi karta

    Mujhe training aur onboarding process se thoda disappointment hua, mainly kyunki hours bilkul mere working routine ke hisaab se match nahi karte the. Main expect kar raha tha ki training flexible hours mein milegi, par fixed time slots aur sessions mujhe bohot restrict kar rahe the. Is wajah se main kabhi-kabhi important parts miss karta raha ya phir apna pace se seekh nahi saka. Content acha tha, aur jo modules diye gaye they wo relevant the, par delivery timing ki wajah se thoda frustration hua. Support se pucha toh kaha ki schedule fixed hai aur options limited hain, jis wajah se sach mein lagta hai ki ye system un logon ke liye suit nahi karega jo irregular hours ya shifts mein kaam karte hain. Agar flexibility hoti toh shayad better hota. Dialer aur database features ache hain par training ke bina unhe fluently use karna mushkil tha. Overall, timing major barrier rahi aur mujhe lagta hai aage bhi help chahiye hogi to catch up effectively.

    Mayank BadamiLakshadweep, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy