Good start, but setup took longer than hoped
My experience with the training and onboarding was a genuine mix. On the one hand, the training material itself was quite helpful and clearly explained the functions of the database and the dialer software. I appreciated how the flow guided me through key features instead of throwing everything at once. However, it did take longer than I initially expected to feel comfortable with the system and to really get going with managing workflows from home. The onboarding, while thorough, involved some steps that seemed repetitive or less intuitive, which added extra time. At the same time, I could see that this thoroughness ultimately prepared me to use the tools independently. The automatic updates rolled out without issue and kept things up to date, which was a benefit. I am now using the software steadily, but the initial ramp-up was slower than I had anticipated. It’s neither a major complaint nor a glowing endorsement—it’s simply what I experienced. Overall, the training was adequate; it just took me more time to settle in than I thought it would.