training toh thik thi, support mein thoda late response tha
Jab main onboarding and training mein gayi thi, tab sabse pehle mujhe ye laga ki shayad sab smoothly chal jayega. Training materials kaafi achhe the aur software ka basic setup samajh aaya tha. Par jab mujhe specific queries thi about using the dialer and database features, toh response time thoda lamba tha. Main samajhti hoon ki staff busy honge, par phone support par kabhi kabhi der tak wait karna aur emails ka reply aane mein der lagna frustrating tha. Jo chiz mujhe pasand aayi, wo thi automatic updates ka feature jo training ke dauran continuously software mein changes lata raha, isse mujhe lagta tha ki product evolving hai. Par person-to-person help ke liye delay thoda disappointing raha, especially jab complex steps ko samjhna tha onboarding ke time. Overall, mujhe lagta hai ki training material achha hai aur product ka design intuitive hai, bas thodi behtar communication aur faster support honi chahiye jo onboarding ko aur bhi smooth bana degi.