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Frustrated from the very start due to slow onboarding

1 out of 51 of 5Verified customerTraining and onboarding

Frustrated from the very start due to slow onboarding

I have to say upfront that my experience was disappointing because it took far too long to get started with the training and onboarding process. I expected to be able to move through at my own pace, but the initial instructions were confusing, and it felt like I was left waiting on responses too often without clear next steps. It often felt like I was stuck in limbo between one stage and the next, unsure if I was doing something wrong or just waiting for the system to catch up. The dialer setup and database management tutorials which I thought would be straightforward ended up taking more time than anticipated because there was no immediate support to clarify my questions. This extended waiting period caused frustration and slowed down my overall progress. I wanted a smoother ramp-up but instead faced a slow, cumbersome onboarding that did not meet my expectations at all.

Aparna BarmanJharkhand, IndiaExperience: Published:
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