Some important items missing for smooth start
I had a bit of trouble finding exactly what I needed on the WFHI platform. Although the product descriptions were generally clear, when it came to locating specific features within the software like the calling tools or database management, it wasn't as straightforward as I expected. I’m somewhat new to remote workflow systems, so I was hoping the initial setup guidance would be more comprehensive and easy to navigate. The onboard tutorials were brief, which was fine for some basics, but I struggled trying to find details on payment steps and invoice management. Luckily, the support available via phone was helpful when I finally reached out, which eased my concerns a little. Still, I think the website or platform could benefit from a more organized and visible FAQ or help section. The sign-up process was okay, no major issues there, but the time taken to find training resources and the right software tools dragged my enthusiasm down. I liked that the system updates automatically, which suggested less hassle in future, but I feel more upfront clarity about how everything works would be a big improvement. Overall, there’s potential here, but important information needs to be more accessible from the start to make the experience better for newcomers like me.