Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,84,745 published WFHI Reviews.

2,88,660 of 3,84,745 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,337 matching

Back to the start of the list
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training mein thoda zyada akele hi karna pada, socha tha zyada help milegi

    Maine training ke dauran yeh expect kiya tha ki kafi guidance milegi, especially jab software ke advanced features samajhne ki baat aayi, lekin mujhe zyada tar akele hi sab kuch kaam karna pada. Onboarding ke shuruat mein basic setup thoda smooth tha, par jab dialer aur database integration ki baari aayi, toh instructions utni detailed nahi thi jitni ki ummeed thi. Mujhe lagta hai ki training material mein thodi better clarity honi chahiye thi, taaki complex functions ko samajhna asaan hota. Mujhe kuch baar support mein call bhi karna pada taaki clarity mil sake, par wo process thoda slow bhi raha. Yeh chiz surprising thi kyunki usually software trainings thoda zyada handholding offer karti hain. Sign-up aur payment jaisi cheezein theek thi, par jab software use karna start kiya toh multiple aspects ko khud explore karna pada. Is wajah se pehla impression thoda mixed raha, main sure thi ki training zyada assistive hogi par aakhir mein zyada independent effort chahiye tha. Yeh baatein future users ke liye inform karna zaruri samjhti hoon taaki wo expected level of support ke hisaab se decide kar sakein. Mujhe ummeed hai ki agle batches mein thodi improvement hogi training modules mein, tabhi main jugad kar paungi better experience ke liye.

    Anjali DalviChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Training was easier than I thought it’d be, though not perfect

    I wasn’t expecting the onboarding to be particularly smooth, but it turned out that the training process was quite manageable without feeling overwhelming. The structured modules helped walk me through the software features and how to set up my workflow without too many pauses or waiting for someone else to move forward. There was some repetition of basics, which was helpful to reinforce key points, even if a bit slower than I anticipated. Otherwise, I felt comfortable progressing at my own pace and could easily revisit some parts as needed. The sign-up and invoicing steps were straightforward, so there wasn’t any friction there. Using the calling tools and database after training became natural within a week, and I noticed that automatic updates kept everything current without interrupting my routine. I guess I expected some stumbling blocks but came away feeling like the training prepared me well enough to use the software day to day. Overall, it did not disappoint and definitely made getting going less stressful.

    Nirali BediKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Onboarding ke dauran response time kaafi achha tha

    Mujhe yaad hai jab main WFHI ke training aur onboarding process mein tha, tab logon ki responsiveness kaafi achha laga tha. Kabhi bhi jab mujhe koi confusion hua ya question tha, toh unhone quickly reply diya. Yeh cheez kaafi help ki, especially jab main software ke dialer aur database features ko samajhne ki koshish kar raha tha. Thoda waqt lagis but unka patience dekh ke acha laga. Overall, main thoda reflect kar raha hu ki training session mein thoroughness thodi aur ho sakti thi, kyunki kuch parts repeat huye the aur thoda waqt barbaad hua waiting mein. Par phir bhi, people’s willingness to clarify doubts was really helpful. Ab jab main us experience ko dekhta hu, toh lagta hai ki agar thodi aur clarity di jaati onboarding ke initial step mein, toh shayad main jaldi ready ho jata software use karne ke liye. Lekin abhi bhi, jo response mila woh kaafi positive tha aur is wajah se meri learning journey smooth rahi.

    Siddharth KolheChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training ke baad bhi itna confident nahi thi, dobara try nahi karungi

    Main training ke through thi, par honestly kahoon toh mujhe lag raha tha ki jo onboarding flow tha, woh thoda zyada complex tha. Software interface samajhne mein mujhe struggle karni padi, aur dialer system bhi baar-baar confuse kar raha tha. Haan, ek baat achhi thi ki automatic updates seamlessly applied ho gaye bina kisi problem ke. Lekin jab tak main end tak pohchi, mujhe vishwas utna nahi hua ki main puri tarah ready hoon remote workflows smoothly chalane ke liye. Database feature ko bhi samajhne mein time zyada laga, aur training sessions mein woh aspect clear nahi hua. Support call karne ki koshish ki thi, par response time delay tha jiski wajah se confidence aur bhi kam hua. Agar onboarding experience thoda simple aur training sessions thode zyada practical hote, toh shayad main dubara try karti. Lekin filhal, mujhe lagta hai ki main is flow ko dobara nahi apnaungi kyunki itna confident feel nahi kar paayi training ke baad.

    Sumitra SinghalPuducherry, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Some things worked, most didn’t ease the onboarding

    I was hoping the training and onboarding process would make it straightforward to find the resources I needed to get started. Unfortunately, I found the search and navigation quite confusing. The tutorial videos were scattered, and it took a lot of trial and error to locate even the basics about setting up calls and managing the database. While a few parts explained the key features clearly, overall it didn't quite do the job for me. The interface wasn’t intuitive, which slowed down my progress badly. I kept expecting that once I reached a certain step, things would fit together better, but they didn’t. Eventually, I had to resort to external forums for clarification. On the plus side, the information that was present was accurate and detailed. But considering how much time I spent searching, I can't say the system made onboarding easy or efficient.

    Rashmi ShuklaGoa, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Onboarding took more effort than my working hours allowed

    Looking back, the training sessions felt poorly aligned with the actual hours I work. The modules required me to be active during periods when I was usually offline or busy with other tasks, which made it hard to keep up. Given my schedule, I had to constantly adjust when and how I engaged with the content, leading to frustration. The theoretical parts were fine but applying them during my working hours was challenging. In hindsight, more flexible timing options in training would have reduced that effort considerably. It was a commitment I underestimated, and that effort still lingers with me when I think about onboarding.

    Omkar KrishnanOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Looking back on the training and onboarding process, I have mixed feelings. The material seemed comp

    Looking back on the training and onboarding process, I have mixed feelings. The material seemed comprehensive at first, but as I progressed, I found myself struggling to keep up with the software’s intricacies. Although the initial sessions promised a reasonable introduction, I didn’t gain much confidence by the time I finished the onboarding. There were moments when the instructions were clear, especially about basic navigation and using the calling tools, but more complex features like the database and dialer setup remained vague. I tried reaching out to support a few times, but the responses were slow or sometimes didn’t fully address my doubts. The automatic updates introduced changes that sometimes confused rather than helped me adapt. Invoicing and payments were straightforward enough but didn’t compensate for the lack of clarity elsewhere. It’s been a while now, and I’m still not sure I would choose to go through the whole training again, mainly because I didn’t feel adequately prepared even at the end. It’s possible my own expectations were too high, but overall, it’s been a frustrating experience that left me hesitant about repeating the process.

    Govind Sonal ParekhMeghalaya, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Training aur onboarding sab ke liye nahi hai yeh

    Maine jab training shuru ki toh feel hua ki yeh zyada tar one-time setup wala hi tha, matlab initial steps acche se sikha diye gaye, lekin uske baad jo bhi processes hain, unka koi ongoing support ya update nahi tha training mein. Mujhe lagta hai jo log continuously software se connected rahkar apni skills upgrade karna chahte hain, unke liye yeh training suit nahi karegi. Onboarding process mein bhi jyada tar cheeze ek baar hi samjhaayi gayi, aur mujhe lagta hai yeh thoda frustrating ho sakta hai un logon ke liye jinhe baar-baar guidance chahiye hoti hai. Main khud baar-baar phone call pe support lene gayi thi lekin unhone bhi zyadatar queries ke liye keh diya ki training videos dubara dekho. Isliye jo log apni speed se seekhna chahte hain aur thoda patience rakhte hain unke liye thoda chal jayega yeh process, par jinhe regular handholding chaiye wo disappointed ho sakti hain. Mujhe lagta hai better hota agar training mein thoda continuous coaching aur practical exercises hote, taaki main confidence ke sath kaam kar pati. Isliye mera yeh kehna hai ki yeh training sirf un logon ke liye suitable hai jo autonomous hokar kaam kar sakti hain, warna nahi.

    Avani KamathOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Kya surprise tha ki itna confusion hua onboarding mein

    Maine socha tha ki training aur onboarding smooth hoga, par hasi nikal gayi jab mujhe pata chala ki system mein bohot saari cheezein galat chal rahi thi. Jab maine software open kiya, especially first week mein, lagta tha ki har ek module confuse kar raha hai mujhe. Training mein instructions thodi clear hoti toh shayad main zyada jaldi seekh pati, par kai baar toh steps poore clear nahi the aur mujhe khud hi kaafi cheezein troubleshoot karni padi. Support se contact karte waqt bhi kabhi kabhi lagta tha ki meri baat un tak nahi pahunch rahi hai. Phir bhi ek cheez jo theek thi woh thi automatic updates jo bina rukawat ke hote rahe poora time. Unke bina toh aur zyada pareshaan hoti. Lekin frankly, mujhe laga ki agar onboarding mein thoda zyada dhyan diya hota toh zyada hassle nahi hota. Mujhe training ke kuch parts pasand aaye, especially practical examples, par overall experience itna acha nahi tha jaisa expect kar rahi thi. Toh bas yehi reh gaya ki surprise hua ki itna tangled system hai, jabki shuru mein simple lag raha tha.

    Lavanya GuptaArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    One aspect of training stood out but overall setup was suboptimal

    I found the training and onboarding experience a bit inconsistent. The initial setup took quite a while, and most of it felt like a one-time effort, which is good because ongoing maintenance usually requires less input. However, the part that really stood out was the training on the call dialer tool. That session was thorough and actually useful for running daily tasks efficiently. Beyond that, some onboarding materials felt outdated or too generic, which made it harder to adapt the software to my specific workflow. I expected more seamless guidance, especially on integrating the database feature which seemed complicated given the documentation. Despite these shortcomings, the automatic updates worked quietly in the background and didn’t interrupt my use. The support team was polite when I contacted them but response times could be better. So while there was something beneficial in the training, much of the setup did feel more like a one-off hurdle I had to cross rather than a streamlined, integrated launch process.

    Yogesh GargMaharashtra, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy