Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,537 published WFHI Reviews.

2,88,506 of 3,84,537 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,109 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Help zaroor chahiye thi, par sign-up easy tha

    Mujhe lagta hai agla time bhi mujhe help chahiye hogi kyunki software ka interface thoda complex lagta hai. Pehli baar sign-up karna theek-thaak raha, invoice aur payment bhi simple the. Lekin jab main calling tools aur dialer mein thoda aur explore kar raha tha, toh support ke bina thoda difficult hota. Telephonic assistance helpful thi, par main chaahta tha ki thoda aur quick responses mile. Database feature theek-thaak hai lekin setup mein walla confusion tha. Main appreciate karta hoon ki updates automatically hote rehte hain, jisme koi dikkat nahi. Overall, yeh achha product hai but main agli baar fir se thodi madad lunga for sure. Yeh acha bhi hai ki sign-up aur payment straightforward hain, lekin software ke kuch aspects mein mujhe hassle feel hua. Toh haan, iska ek side acha tha aur dusra thoda frustrating. Par main definitely consider karunga use karta rehne ko, bas support improve hona chahiye.

    Nakul ManeMizoram, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Kuch important cheezen miss thi, toh madad chahiye hi hogi

    Main pehle boloonga ki mera experience is software ke saath disappointing raha. Jo sales process tha, usme clarity nahi thi about how the sign-up and payment exactly worked. Mujhe baar baar help leni padi to understand invoice details and retry payment. Onboarding flow bhi confusing laga, and the training tha jo har baar repeat karna padta tha, wo time waste tha. Dialer aur database features expected se kam acche the, aur software glitches ke wajah se kaam ruk jata tha kabhi kabhi. Automatic updates baad mein issues laate the instead of fixing them, joh frustrating tha. Jab bhi maine support se baat ki toh response slow tha, so I will definitely need help again next time, and maybe the process will still feel complicated. Overall, jo missing pieces they, unki wajah se mera experience negative raha aur main sochta hoon agli baar bhi shayad mujhe madad leni padegi.

    Vijay SharmaAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Steps could have been better arranged

    Mera experience achcha raha, lekin kuch cheezein aise lag rahi thi ki unhe thoda improve kiya ja sakta tha. Jaise steps ka order, kuch baar samajhne mein confusion hoti thi. Mujhe laga shayad aur thoda smooth hona chahiye tha. Koi bhi mod chalake dekho, kuch toh acha laga, lekin mere expectation se thoda alag tha.

    Pooja MehtaDelhi, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Clear Communication When Issues Occurred

    I encountered a payment processing error while attempting to sign up for WFHI’s software package. The issue was promptly acknowledged by the sales team when I reached out for help. They guided me through the steps to resolve the problem without any unnecessary delay. While the system did experience a minor glitch, it was handled efficiently with clear communication throughout. The invoicing process was straightforward once the error cleared. I appreciated that the team did not overpromise but instead focused on fixing the problem with no extra fuss. Their telephonic support demonstrated consistent availability, which helped mitigate my concerns during the difficulty. Although the resolution took some time, the way it was managed made the process less frustrating. This experience gave me confidence in the software and training I was purchasing. Going forward, I expect smoother interactions but am reassured that if issues arise, they will be addressed responsibly. The sign-up and payment workflow were well documented, and the clarity during the transaction was good overall.

    Navya KarkareBihar, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    time slots match nahi kiye mere kaam ke hours ke saath

    Initially mujhe laga software mera kaam samay kuch flexibility dega lekin jab dialer aur training ko use karna start kiya toh pata chala ki scheduling options mere actual hours se thoda mismatch karte hain. Database feature important tha mujhe lekin wo mere kaam ke peak hours ko suit nahi karta, jo thoda problem create kar raha hai workflow mein. Invoicing aur sign-up theek tha sab waisa hi. Overall, kaam toh chal hi raha tha, par is particular point pe perfect timing nahi mila jo expect kar rahi thi, thoda inconvenient feel hua is wajah se wo feature utna helpful nahi tha jitna socha tha.

    Charu VarmaLadakh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Felt like I was shouting into the void the whole time

    Looking back over my experience with their sales and pre-purchase communication, it was extremely frustrating. I tried contacting the support team multiple times through phone and email to clarify software features and check the fit for my workflow. Unfortunately, the responses were slow or absent, and on the few occasions when someone answered, their answers were generic and did not address my specific concerns. It felt like I was shouting into the void the whole time. This made the sign-up process confusing because I didn’t have clear information on onboarding or payment methods. The automated messages lacked detail and didn’t provide any real guidance. Because of this, I hesitated to commit to the software fully, which ended up wasting my time. The training offerings were mentioned but couldn’t be discussed properly with anyone. I did not find any telephonic support responsive enough to help during the critical pre-purchase phase. Reflecting calmly now, the whole thing seemed poorly managed and left me with no confidence about moving forward.

    Pankaj DalviHaryana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Felt more assured than I thought possible

    By the end of the sales and pre-purchase process, I was honestly surprised at how confident I felt about navigating the software and training. Normally, I’m wary of how straightforward these setups can be, but the explanations given about the setup and ongoing features made sense. I appreciated that the payment and invoicing were clearly described, which reduced my usual nervousness around finances. Yet, there was a slight feeling of overwhelm with so many options during onboarding, which I had to digest slowly. Support was available but I hesitated to call more than once. Overall, the clarity and software responsiveness gave me a better sense of assurance than I expected when I first started considering this product.

    Madhuri GoswamiChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    The order of steps was better than expected

    Going through the sales and pre-purchase phases, I was actually quite surprised by the logical sequence of steps. It wasn’t a jumble of confusing options but a clear layout that guided me sensibly from registration to choosing training modules and understanding the software features. I appreciated how the invoicing and payment links appeared right at the proper time, so it didn’t feel overwhelming. They kept the whole setup intuitive without rush, which made me more confident in my decision to proceed. Plus, the pre-purchase demo and explanatory calls were paced just right, neither too rushed nor too drawn out. Their approach felt considerate and thoughtful, which increased my trust in their service as a tool for remote workflows.

    Gopal BehlArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    setup was mostly one-off, ongoing support was disappointing

    I was expecting more continuous guidance after the initial sales call, especially since the whole process of buying the software felt a bit rushed. They explained the sign-up and invoicing fairly clearly, which was a plus, but the setup process itself turned out to be mostly a one-time checklist. After that, I hoped to receive consistent proactive updates or personalized help that would make adapting to the ongoing remote workflows smoother. Instead, it seemed like once I paid, the communication dropped off significantly and I had to figure out many details on my own. The automatic updates sometimes brought changes but without explanations, which wasn’t helpful for my daily tasks. The dialer and calling tools didn’t work seamlessly with my database as expected, and the telephonic support was hard to reach or slow to respond, leaving me frustrated. Overall, the experience contrasted with my expectations of a more ongoing partnership rather than just a one-off sale.

    Priya BhatMaharashtra, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Setup experience felt overwhelmingly confusing and underexplained

    From the moment I decided to sign up, I felt completely on my own, and that sentiment only deepened as I tried to get everything working. The software promised a lot but left me to figure most things out by myself, especially around the workflow integrations and daily operations. I found the training quite vague and very fast-paced, which made it difficult to follow. The calling tools and dialer aspects required more explanation than was provided, so I kept needing to pause and search for answers. Support was difficult to reach on the phone, leaving me feeling stranded more days than not. Even invoicing and payment instructions were only half clear, which added to the overall stress. I had imagined a more supportive and guided introduction to the software, but instead, I was faced with a lot of trial and error without sufficient guidance. In sum, this whole setup felt like a frustrating puzzle I had to solve on my own.

    Sunanda RadhakrishnanTelangana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy