Felt more assured than I thought possible
By the end of the sales and pre-purchase process, I was honestly surprised at how confident I felt about navigating the software and training. Normally, I’m wary of how straightforward these setups can be, but the explanations given about the setup and ongoing features made sense. I appreciated that the payment and invoicing were clearly described, which reduced my usual nervousness around finances. Yet, there was a slight feeling of overwhelm with so many options during onboarding, which I had to digest slowly. Support was available but I hesitated to call more than once. Overall, the clarity and software responsiveness gave me a better sense of assurance than I expected when I first started considering this product.