Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,853 published WFHI Reviews.

2,91,671 of 3,88,853 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,895 matching

Back to the start of the list
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    shayad sirf specific logon ke liye samajhne wala software hai

    Maine pehle bhi doosre similar platforms use kiye hain, toh naturally WFHI ke sales pitch ko compare kiya mera dimag. Mujhe laga ye software chhota nahi balki ekdum detailed aur designed hai un logon ke liye jo apne remote workflows ko seriously manage karna chahte hain. Previous softwares mein jo mujhe feel hua tha, wo zyada generic aur thoda complicated thaa, par yeh thoda clean aur streamlined hai. Training sessions aur onboarding bhi kaafi user-centric lage, jisme har chhoti cheez ko dhyan diya gaya tha. Dialer feature ka performance bhi acha tha especially call quality aur database integration. Phir bhi, mere liye jo chhota sa point tha, wo ye ki shayad jo kisi ko beginner level samajh na aaye, unke liye ye thoda overwhelming ho sakta hai bina kisi external help ke. Mujhe toh ye lagta hai ki agar koi already thoda tech savvy hai toh bahut achha suit karega ye, par complete newbie ko shayad thoda struggle ho sakta hai jab takk koi faida uthaye training aur support ka properly. Sales approach bhi regular standard ke mutabiq thi, koi zyada hype nahi. Overall software robust feel hota hai, par har kisi ke liye nahi, ye samajhna zaroori hai.

    Ayesha RathiLakshadweep, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Surprised by ongoing issues after initial ease

    Upon first using the service, I found the sign-up and initial setup process smooth and straightforward. However, as days went by, I noticed several issues cropping up. The software’s calling tools sometimes froze mid-session, which was frustrating when trying to keep workflow consistent. The dialer occasionally dropped calls unexpectedly, particularly when the database access was active in another window. Though the training covered basic navigation well, it didn’t prepare me for these common daily hitches. The invoicing system seemed fine but did not provide real-time updates, leading to some confusion. Additionally, telephonic support was not as responsive on weekend days, leaving me waiting longer for assistance. I also found the automatic updates sometimes altered settings without notifying me, which affected my workflow unexpectedly. Overall, the initial impression was positive, but the day-to-day experience revealed shortcomings that surprised me given the early ease.

    Tushar NadkarniTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Could suit self-starters; might frustrate those needing more guidance

    My experience with the sales and pre-purchase phase of WFHI’s offering started off with a lot of uncertainty because many details seemed unclear until I took initiative to dive deep into available information. At one point, I noticed that the initial demonstration call left me somewhat unsure about what level of ongoing support or training was included, and I ended up having to email back and forth to clarify that. Apart from that, the general approach to signing up and invoicing wasn’t heavily explained but appeared standard enough once past that initial hurdle. I imagine this approach fits well for people who are comfortable figuring out technical aspects on their own, but could be frustrating for those who want hands-on guidance earlier. The software and training features themselves seem solid if you’ve got the patience and self-motivation to get started with them independently. So overall, if you are somewhat self-directed, it might suit you; otherwise, maybe look elsewhere until your queries are fully addressed.

    Anagha Rishi ShettyAssam, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Sales ka sabse acha hisa tha onboarding call

    Jab maine pehla contact kiya tab thoda hesitant tha, kyunki sales ke dauraan mujhe pura software samajhne mein time laga. Pehla call kuch basic questions cover karta tha, jisse mujhe thoda clarity mili, par thodi confusion bhi thi ki kaise use karna hai. Training videos helpful the, par kuch cheezein clear nahi hui thi, jaise database feature ki setup process. Jo dialer tool tha, uska demo acha laga aur mujhe laga yeh kaafi faayda karega remote workflows mein. Sign-up aur payment process smooth tha, lekin mujhe support se baar baar connect karna pada, jo thoda frustrating tha. Lekin jab auto updates aaye toh wo seamless lage, jisse software aur behtar hua. Total milakar, experience mixed tha: software mein potential dikh raha tha par thoda support aur onboarding maine expect kiya tha better. Confidence thoda build hua per abhi bhi doubts hain ki kaise sab features efficiently chalenge. Overall, sales experience mein jo sabse achha hisa raha, wo onboarding call tha jahan mujhe sabse zyada clarity mili.

    Purnima NayakChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Going through the sign-up and learning all the features was a bit overwhelming at first, so I can se

    Going through the sign-up and learning all the features was a bit overwhelming at first, so I can see myself reaching out for assistance again down the road. The process was generally smooth, but some parts of the software and the way updates happened felt a bit complicated to handle alone. The training helped, but the pace was a little quick in areas concerning the dialer and database functions. The invoicing and payment were easy enough to follow, but the rest of the platform has a fair bit to master. All in all, I can say straight up that I definitely would need help again next time I’m using this software or if there are any changes to how it works. It’s just better that way for me to stay confident and efficient.

    Aruna SenguptaJharkhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    samjhaani toh achhi thi, par sabke liye nahi ho sakti yeh

    Jab maine pehli baar WFHI ki sales details cover ki, toh clarity thi regarding software features aur payment steps. Samay ke baad jab main process ko yaad karti hoon, toh lagta hai yeh zyada suited hoga un logon ke liye jo remote workflows mein thoda experience rakhte hain aur jinhone pehle se kisi software ka use kiya hai. Naye users ko shayad thodi mushkil ho jaaye, kyunki kuch advanced features pe fast explanations di gayi thi. Training ke parts thik the, aur software ki basic navigation ke liye sahi guidance thi. Billing aur sign-up ke process mein bhi koi badi gadbad nahi thi, lekin ek chhoti si baat ye hai ki thodi aur detailed pre-purchase discussion helpful hoti unke liye jo pehli baar aise platforms use karte hain. Overall, main kahungi ki jo log thodi practice ke sath yeh lena chahte hain, unke liye yeh sahi fit hai, par bilkul bilkul beginners ke liye thodi extra madad ki zarurat hogi.

    Hiral SehgalAssam, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Setup took way too long before I could start anything

    When I first signed up, I expected to get going quickly but that wasn’t how it panned out. The entire onboarding process took a lot more time than I had imagined. Setting up the calling tools and dialer involved a lot of trial and error without clear instructions, which slowed down the progress significantly. The database was functional but required manual adjustments, so I spent a fair amount of time just figuring out how to configure it for my workflow. Fortunately, the automatic updates ran without issue and didn’t cause interruptions. The telephonic support was okay when I managed to get through, although sometimes the wait was longer than I wanted. The invoice and payment process itself was straightforward and didn’t add to the delay. Although one thing did go well was the clarity of the payment steps—they were predictable and simple to navigate. Overall, the software and its features seemed fine, but it took too long to get everything aligned before I could comfortably use it. This lag in setup was frustrating because I expected to be active sooner. I was hoping for a smoother start but had to spend much more time than planned just getting used to the system. With clearer guidance or faster onboarding, it definitely would have felt more efficient.

    Sudhir GillLadakh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Pre-purchase experience thoda disappointing, par ek cheez achhi lagi

    Jab main pehli baar contact kiya sales team se, toh overall process thoda complicated laga. Mujhe lag raha tha ki clear information milegi par kai baar response delay hua aur miscommunication bhi hui, jis se mera impression thoda weak hua poore sales procedure ke baare mein. Jo documents aur pricing detail diye gaye, unmein kuch inconsistencies bhi thi, jo clarify karne mein time lag gaya. Phir bhi jab galt information mili toh customer support ne prompt phone par issues ko sunna aur samjhana shuru kiya, ye part mujhe kaafi acha laga. Unhone patiently meri queries handle ki aur jab tak samajh nahi aaye, tab tak baat karte rahe, jo thoda farq create karta hai. Magar overall, pre-purchase stage mein better coordination ki zarurat thi taki confusion na ho aur jo bhi problem aaye uska quick solution mile. Bas ye sincerely specify karna chahungi ki support ka patience aur clarity hi ek strong point tha, lekin baki sab thoda aur improve hona chahiye.

    Meenakshi Rajani ChhabraMizoram, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Would buy again, but labels could be clearer

    I recently went through the sales and pre-purchase process and overall enjoyed it, though a couple of things confused me at first. The site is generally user-friendly and the sign-up journey moved along pretty quickly, which was nice because I didn’t want to get stuck trying to figure out what each option meant. That said, some labels on the dashboard and the invoicing options were a little ambiguous, so I had to take a moment to guess what certain terms meant or browse a bit more to be sure. On the plus side, the FAQ helped clear things up when I was stuck, and the automatic updates notifications kept me in the loop without overwhelming me. If I had to do it again, I'd definitely go for it, but maybe ask for a little more clarity on the wording. The calling tools and training materials felt like a good match after getting past those label hiccups. Support was ready to assist when I needed it, so that made a good impression overall.

    Gauri JadhavRajasthan, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Jo simple chahiye unke liye, complex ke liye nahi

    Mujhe lagta hai ki agar aapko basic information chahiye software ke baare mein aur aap thodi bahut technology samajhte hain, toh sign-up process aur training aapke liye theek rahegi. Lekin jo log mere jaise thoda technical background nahi rakhte ya jinhe zyada detailed features chahiye database aur dialer mein, unko shayad mushkil ho. Sales page par jo information di gayi hai wo basic hai aur detailed comparison nahi milta. Payment aur invoicing process normal tha, koi khas dikkat nahi aayi. Yeh software unlogo ke liye suit karega jo simple workflows chalate hain, aur jyada complex setups ke liye nahi.

    Sarika BhardwajMaharashtra, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy