Could suit self-starters; might frustrate those needing more guidance
My experience with the sales and pre-purchase phase of WFHI’s offering started off with a lot of uncertainty because many details seemed unclear until I took initiative to dive deep into available information. At one point, I noticed that the initial demonstration call left me somewhat unsure about what level of ongoing support or training was included, and I ended up having to email back and forth to clarify that. Apart from that, the general approach to signing up and invoicing wasn’t heavily explained but appeared standard enough once past that initial hurdle. I imagine this approach fits well for people who are comfortable figuring out technical aspects on their own, but could be frustrating for those who want hands-on guidance earlier. The software and training features themselves seem solid if you’ve got the patience and self-motivation to get started with them independently. So overall, if you are somewhat self-directed, it might suit you; otherwise, maybe look elsewhere until your queries are fully addressed.