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WFHI review

Would buy again, but labels could be clearer

4 out of 54 of 5Verified purchaseSales and pre-purchase

Would buy again, but labels could be clearer

I recently went through the sales and pre-purchase process and overall enjoyed it, though a couple of things confused me at first. The site is generally user-friendly and the sign-up journey moved along pretty quickly, which was nice because I didn’t want to get stuck trying to figure out what each option meant. That said, some labels on the dashboard and the invoicing options were a little ambiguous, so I had to take a moment to guess what certain terms meant or browse a bit more to be sure. On the plus side, the FAQ helped clear things up when I was stuck, and the automatic updates notifications kept me in the loop without overwhelming me. If I had to do it again, I'd definitely go for it, but maybe ask for a little more clarity on the wording. The calling tools and training materials felt like a good match after getting past those label hiccups. Support was ready to assist when I needed it, so that made a good impression overall.

Gauri JadhavRajasthan, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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