Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,84,635 published WFHI Reviews.

2,88,577 of 3,84,635 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,311 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training hours ka perfect fit nahi tha

    Training aur onboarding ka process mujhe thoda mixed lag raha tha. Jo timing diye the, woh mere daily working hours se thode alag nikle. Matlab, jab main ready thi seekhne ke liye, tab shayad live sessions ya support available nahi tha. Lekin training quality achhi thi, content samajhne mein asaani hui. Onboarding flow smooth tha, bas timing ka issue tha jo isliye thoda frustrating bana. Misal ke taur pe, jab main database feature samajhne ki koshish kar rahi thi, toh real-time help available nahi mili us waqt jo mujhe convenient hota. In sab ke bawajood, overall experience positive raha kyunki training materials detailed the aur progressive way mein arrange kiye gaye the. Bas thoda sa schedule flexibility improve hota toh aur achha hota.

    Namita Anay MankadHaryana, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Took way longer than I thought to finish onboarding

    I really wanted the training and onboarding with WFHI to fit my working hours, but honestly it took much longer than I expected to get through everything. The sessions are designed in blocks that didn’t always line up well with the time I’m usually free, so I found myself rushing to catch up or having to pause and restart multiple times. While the material itself is fine, it felt like the timing wasn’t built for flexibility, so that’s a bit frustrating. I tried using the dialer and database features during training, but since the sessions stretched over so many days, it was challenging to maintain a steady pace. Even though the telephonic support helped explain things again, the overall onboarding just dragged on longer than it should have. This time investment is a definite downside for me despite the usefulness of what was taught.

    Divya IyengarChandigarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    thoda unsure but generally helpful for beginners

    Training sessions chal rahi thi jab mai join ki, aur jo log bilkul naye hain software ke sath, unke liye ye process sahi lagti hai. Jo queries maine phone pe puchhi, wo reasonably quickly respond kar diye. Lekin kabhi kabhi lagta tha ki exact problem khud se describe karna padta hai, jo thoda confusing ho sakta hai. Shayad thoda aur clear communication ya FAQ ho toh better hoga. Mai soch rahi hoon ki beginners ke liye ye achha rahega, par jo already experienced hain remote software me, shayad wo thoda slow feel karengi. Overall, mujhe laga ki people involved helpful the, bas response thoda inconsistent tha kabhi kabhi.

    Urmila KanadeUttarakhand, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Frustrated by how rough the start was

    You need to seriously rethink your training and onboarding process because for me it was far from helpful. I expected a clear, step-by-step guide on how to get started and use the calling tools effectively, but what I received was patchy and left me confused more than once. The onboarding felt rushed with little support for the parts that actually matter when setting up remote workflows. I kept needing to reach out for help repeatedly, which should not be the case if training was done right. It isn’t just a one-time issue either; I worry about future difficulties without comprehensive support materials. All in all, you delivered a process that felt incomplete and frustrating from the very beginning. If the initial experiences don’t improve, I don’t see myself relying on your system next time without major changes. It all just felt like a waste of my time considering how much I hoped it would help.

    Rajani Kiran BandopadhyayChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Mixed feelings but overall the process was okay

    My experience with the training and onboarding had its ups and downs. Initially, when I began the training, the material was clear and on point, which helped me grasp the basics quickly. However, as I progressed, the speed of support response slowed considerably. I reached out several times about how the database integrated with the calling tools and despite polite replies, the assistance was sometimes delayed. The onboarding flow itself was smooth at first with easy documentation and clear invoice generation. I liked how automatic updates happened behind the scenes without disturbing my work. But the telephonic support I got was hit-or-miss and not always what I hoped for. Overall, how everything unfolded felt like a balancing act — some parts worked nicely while others left me waiting and uncertain. I guess one phrase to sum it up would be somewhat efficient but could definitely improve in responsiveness and consistency.

    Amrita SoniMeghalaya, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Spent too much time just dealing with onboarding issues

    The training and onboarding process was more time-consuming than I expected. When I encountered problems, the system didn’t handle things going wrong efficiently. For example, while navigating the initial modules, I faced several errors that weren’t well explained. I waited for telephonic support at times, but their answers were slow and sometimes generic, leaving me stuck longer than necessary. The training material offered was there, but it lacked clarity in certain areas that suddenly became a hurdle when they failed unexpectedly. Although payment and invoicing processes were straightforward, they didn’t compensate for the delays caused by onboarding glitches. I kept wondering if the updates would fix these problems, but instead, they introduced new confusing elements, prolonging my setup. I believe the software requires a better approach to handling mistakes, especially at the start. I was hoping to get up to speed quickly but found myself stuck much longer than planned. This made the entire experience frustrating and inefficient for me.

    Maitri MohantyMizoram, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    The setup was painful, especially the ongoing process

    I initially thought that the training and onboarding would mostly involve a one-time setup, something I could complete quickly and then move on. Unfortunately, that expectation was not met. Instead, much of the process turned out to be ongoing, with repeated setup steps and continual adjustments required. What really frustrated me was that updates to the dialer and database features happened often enough that I felt I was constantly being forced to re-learn how to use the software. The training did a decent job of explaining the basics, but I expected the onboarding to be more stable once I had completed it. The sign-up and invoicing process itself was straightforward, but that did not offset the frequent retraining and waiting. Compared to other software experiences I've had, this was a bigger time drain and much more cumbersome. The one positive was that telephonic support was available to help during these situations, though it didn’t fully eliminate the hassle caused by all the repeated setup work. Overall, the ongoing nature of the setup was a major downside for me, and it made using the software more difficult than I anticipated.

    Madhuri RastogiBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Time taken to resolve issues was longer than expected

    I found the training and onboarding to be planned well initially, but when some issues popped up, the response for those took longer than I anticipated. The team was professional and tried their best to help, but waiting times for support callbacks were somewhat extended. This delay impacted my ability to fully engage in certain tasks during the early phases. I felt that communication could have been more prompt especially for problems affecting workflow progress. While the content and software are valuable, the time taken for troubleshooting made me rethink the overall smoothness of the onboarding experience.

    Maitri Meghna JosephArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training kaafi thoda asaan nahi tha

    Main jo pehle remote workflow software use karta tha, uske mukable yeh training thoda confusing laga. Yeh onboarding process kaafi lamba tha aur zyada detailed steps se bhara tha, jo mujhe thoda overwhelm kar gaya tha. Lekin main ye maan raha hoon ki automatically updates sahi tarah chal rahe hain, jo ek acchi baat hai. Mujhe lagta hai ki training mein thoda practical examples ka use zyada hona chahiye tha, taaki main software ke features ko achhi tarah samajh paata. Dialer aur calling tools thoda complicated lage, ye simple nahi the jaise main expect kar raha tha. Database feature theek tha, aur usko access karna zyada mushkil nahi tha, but fir bhi mujhe lagta hai overall flow smooth nahi tha. Onboarding ke dauran jyada time lagta hai aur kabhi kabhi lagta hai ki mujhe zyada samajhne ki zarurat hai, par resources ki kami lagi. Yeh software jo mujhe mila hai usmein kuch features basic lagte hain aur support thoda slow tha, jiski wajah se main thoda frustrated tha. Mujhe laga tha ki onboarding mein thoda zyada user-friendly approach milegi, lekin waise nahi tha.

    Aryan KarkareNagaland, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Mujhe thoda acha laga but kuch cheezein thoda complex thi

    WFHI ke training aur onboarding sessions ka experience mixed raha. Mujhe overall process kafi easy laga kyunki generally jo steps diye gaye they, unmein se kaafi kuch easily samajh aa gaya tha. Lekin kuch features jaise dialer settings aur database integration ko samajhna thoda challenging tha mere liye, specially jab mujhe fast decisions leni thi. Training materials kaafi detailed the, par kabhi kabhi mujhe lagta tha ki kuch topics par zyada practical examples hone chahiye the taaki samajhne mein aur asaani hoti. Onboarding ke dauraan mujhe dhyaan me aya ki support team ne timely help di, par phir bhi mujhe zyada independent hone mein thodi mehnat lagi. Overall, despite kuch challenges, mujhe fresh start acha laga aur main believe karti hoon ki next time mujhe zyada smooth experience milega.

    Yasmin SoniMadhya Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy