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WFHI review

Frustrated by how rough the start was

1 out of 51 of 5Verified customerTraining and onboarding

Frustrated by how rough the start was

You need to seriously rethink your training and onboarding process because for me it was far from helpful. I expected a clear, step-by-step guide on how to get started and use the calling tools effectively, but what I received was patchy and left me confused more than once. The onboarding felt rushed with little support for the parts that actually matter when setting up remote workflows. I kept needing to reach out for help repeatedly, which should not be the case if training was done right. It isn’t just a one-time issue either; I worry about future difficulties without comprehensive support materials. All in all, you delivered a process that felt incomplete and frustrating from the very beginning. If the initial experiences don’t improve, I don’t see myself relying on your system next time without major changes. It all just felt like a waste of my time considering how much I hoped it would help.

Rajani Kiran BandopadhyayChhattisgarh, IndiaExperience: Published:
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