Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,700 published WFHI Reviews.

2,91,553 of 3,88,700 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,861 matching

Back to the start of the list
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Confused aur frustrated hon main, expectations bilkul puri nahi huyi

    Maine WFHI ke software aur training ke bare mein jo socha tha, wo bilkul alag tha jo mila mujhe. Jab mein sign-up kiya toh laga tha ki process jaldi aur aasan hoga, par har step mein mujhe lagta tha confusion badh raha hai. Training sessions mein jo dialer aur database features ke bare mein bataya gaya tha, usse mera kaam kaafi different tha jo main expect kar raha tha. Software ke automatic updates bhi kabhi samajh nahi aaye aur unhone kabhi kabhi mujhe use karne mein dikkat di. Support se baat karne par bhi, jo main expect karta tha ki main jaldi solution paunga woh nahi mila. Payment aur invoicing ka process bhi thoda jatil laga, labels aur terms clear nahi the, jis wajah se mujhe lagta hai ki ye sab mere liye hassle ho gaya. Overall mujhe lagta hai ki WFHI ne jo pehle bataya tha, usse match nahi kiya mera experience, aur isi wajah se main kaafi disappointed hoon.

    Satish SundaramWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Thoda zyada mehnat lagi to confident hua

    Dekho, sales aur pre-purchase ka jo process tha, usme samajhane ke liye kaafi baar bolna pada, explain karna pada. Onboarding flow thoda complex tha, specially jab dialer aur database ko link karna tha, toh baar baar lagta tha yeh steps dubara check karna padega. Training sessions mein basic cheezein clear hui, lekin kuch advanced features ko samajhne mein thodi dikkat thi, mujhe lagta hai main thoda zyada time lagaunga unko fully grasp karne mein. Software updates regular aate rahe, jo accha laga, kyunki naye features milte rahe. Payment aur invoicing process thoda seamless tha, par invoice generate karne mein thoda delay hua jo tha odd. Phir bhi, jab tak pura setup ho gaya, tab tak confidence build hua ki main is software ka sahi use kar sakta hoon. Overall, ye thoda tedious process tha, but aakhir mein satisfaction bhi mila ki sab kuch hai, sirf patience chahiye bas.

    Yash DatarDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Bohot baar timings repeat hue

    Yaar, jab main sign-up karne gaya, toh bhot baar wait karna pada. Jahaan sales ka process hota hai, maine dekha ki baar baar same details pouchhte hain. Mujhe samajh nahi aaya ke ye kyu hota hai. Bas ek baar ki baat hoti toh koi baat nahi thi, par baar-baar wahi sab. Toh, overall, disappointing experience raha, sirf sales ka process thik nahi laga mujhe.

    Ritesh GuptaSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Process mein ek sequence missing tha jo thoda confusing bana

    Mujhe lagta hai ki sales aur sign-up steps thoda random lag rahe the, aur unke beech mein koi clear transition nahi dikh raha tha. Pehle aapko software ke features ke baare mein batao, phir training options give karo, aur finally payment aur invoice clear karo - yeh logic simple hota. Par yahan steps thode out of order the, jisse mujhe baar baar wapas jana padha confirm karne ke liye. Phone support achha tha, lekin agar onboarding mein steps thoda sensible order mein aaye hote toh zyada efficient lagta. Overall, ek organised sequence missing tha jo confusion kam kar sakta tha aur mujhe smooth experience provide karta.

    Vijay ZachariahJharkhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Basically, you figure out most stuff on your own

    Thinking back, the initial sales and pre-purchase info was okay, but I really had to figure out the finer points of the software and training by myself. The sign-up and invoicing process was clear enough, but when it came to understanding how the dialer and database features worked together, there was less guidance. I only got real clarity once I started using it day to day, and even then some automatic updates changed things without much forewarning, so I had to adapt quickly. Support answered questions when I called, but mostly I was piecing it together on my own. So, explaining it to a friend, I’d say it’s a solid platform but expect to invest some time learning the details yourself rather than relying heavily on upfront explanations.

    Sunil KothariPuducherry, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Good for tech-savvy users, not ideal for beginners

    When I first signed up, I appreciated how the sales process took me step-by-step through what’s on offer. The pre-purchase materials were well laid out so I could evaluate if this software met my basic expectations. However, some terms were a bit technical and made me feel unsure until I used the training videos included later on. By the time I finished onboarding, I felt quite confident using the calling tools and dialer features. The training was detailed enough to explain the database integration, and I saw how the automatic updates helped keep things current without effort on my part. On the downside, the pricing and invoice layout might confuse users new to this type of remote workflow software. I’d say it suits those who are comfortable with moderately complex systems and who want to tweak their setup over time. Beginners or casual users might find the flow less user-friendly. Still, the stepwise approach and transparency during sales helped me form a good impression and trust in the product.

    Sarika SarafLakshadweep, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Bura anubhav, par ek baat achhi lagi

    Toh baat yeh hai ki WFHI ka pre-purchase aur sales process ne mujhe mixed feelings di. Sabse pehle, sign-up process thoda confusing tha, invoices receive karne mein delays aaye jo frustrate karte the. Dialer aur calling tools ka interface bhi kabhi kabhi slow hota tha, jo during work kaafi irritating tha. Lekin sabse zyada frustration tab hua jab kuch features galat kaam kar rahe the during automatic updates. Support team ko telefon karne par response mila, but jab tak issue solve hota, kaafi time lag gaya, aur mujhe laga ki system zyada user-friendly hona chahiye. Par ek baat jo sach mein achhi thi, woh thi ki training modules kaafi comprehensive the, jinke through main thoda samajh paaya software ka workflow. Lekin overall, is software mein itni problems aane ki wajah se main zyada khush nahi tha, aur lagta hai ki updates pe thoda aur dhyan dena chahiye. Thoda better experience mil sakta tha agar support aur software stability behtar hoti. Bas yehi ek dip jaise achha part tha mere liye.

    Arjun JoshiPuducherry, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Sales process logical but missing a clear demo

    The sign-up steps before purchasing were laid out in a logical order. First, I went through the account creation, then selected the training packages, and finally chose the software tools I wanted to add. Each of these steps followed naturally and the interface kept prompts to what needed doing. However, I missed having a clear demonstration or trial period to test the dialer or database features firsthand before paying. I would have liked to see how the automatic updates affect the workflow or how the telephonic support feels in real scenarios before committing. The invoicing was straightforward and transparent, making the financial side easy to handle without surprises. The training materials were available only after signing up, so I had to trust the descriptions online. The onboarding flow felt sensible, guiding me through initial setup without confusion. In essence, the process was efficient and well-structured, but a pre-purchase trial or interactive preview would have helped me be more confident in buying. I think adding that element could improve the buying experience for future customers.

    Parth GehlotHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Process Samjhaana Pehle Se Hi Thoda Mushkil Tha

    Sales aur onboarding mein main jo effort lagayi, woh zyada nahi thi par fir bhi lagta hai ki agli baar bhi mujhe support waalon se contact karna padega. Har naye feature aur payment ke steps bar bar dubara samjhaane padte hain, jaise ki main baar baar wahi cheezein explain kar rahi hoon. Ek taraf toh software aur training clear hai, par sales process ke document ya guide thoda aur user-friendly hona chahiye tha. Meetings mein bhi kabhi kabhi lag raha tha ki baar baar same baat repeat karni pad rahi hai, jo ki thoda exhausting tha. Next time jab mujhe upgrade ya naye features ke liye avail karna hoga, toh main expect karti hoon ki phir se phone ya chat par baat karni padegi. Thoda weariness ke saath bata rahi hoon ki ye process manageable hai, par mujhe thoda aur simplicity aur proactive info chahiye hogi.

    Tanvi BasuHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    It didn’t work out, clarity was missing from the very start

    Honestly, I was pretty confused throughout the whole pre-purchase phase with WFHI. The explanations weren’t straightforward at all and it felt like I constantly had to piece things together myself. I kept thinking maybe I was missing something important, but then realized no one really laid it out clearly for me. The sales pitch was vague about what the software actually includes, and the training seemed like an afterthought without proper details. I went back and forth trying to get a straight answer on how sign-up and invoicing happen but it kept circling around the same unclear points. It’s frustrating when you want to make a decision based on facts but you don’t get them. I expected at least some step-by-step guidance but that wasn’t there. Also, they didn’t really talk much about ongoing support or how the calling tools would behave in the long run. So yeah, the pre-purchase info was just not helpful for me at all, and that’s why I didn’t continue with the software. It wasn’t explained well enough to feel confident about buying.

    Milind Bhargav DeodharUttar Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy