Process Samjhaana Pehle Se Hi Thoda Mushkil Tha
Sales aur onboarding mein main jo effort lagayi, woh zyada nahi thi par fir bhi lagta hai ki agli baar bhi mujhe support waalon se contact karna padega. Har naye feature aur payment ke steps bar bar dubara samjhaane padte hain, jaise ki main baar baar wahi cheezein explain kar rahi hoon. Ek taraf toh software aur training clear hai, par sales process ke document ya guide thoda aur user-friendly hona chahiye tha. Meetings mein bhi kabhi kabhi lag raha tha ki baar baar same baat repeat karni pad rahi hai, jo ki thoda exhausting tha. Next time jab mujhe upgrade ya naye features ke liye avail karna hoga, toh main expect karti hoon ki phir se phone ya chat par baat karni padegi. Thoda weariness ke saath bata rahi hoon ki ye process manageable hai, par mujhe thoda aur simplicity aur proactive info chahiye hogi.