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4.0out of 5

4 out of 5

Based on all 3,84,460 published WFHI Reviews.

2,88,449 of 3,84,460 reviews include a verification label.

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WFHI Reviews

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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training quick start thi, but onboarding delay ne frustration badhayi

    Mere liye, training ki taraf se milne wali guidance kaafi achhi thi — short videos aur stepwise instructions thi jo samajhne mein madad karti thi. Us ek din jo mujhe onboarding process se guzarna para, woh bahut lamba laga, and mujhe lag raha tha ki mujhe jaldi se apne remote workflows start karne chahiye. Par kuch steps mein wait karna pada, aur system kabhi kabhi load nahi hota tha jaise ki expected tha. Phone par support ne confirm kiya ki transition mein thoda extra time lag raha hai system update ke chalte, lekin woh particular wait mujhe kaafi frustrating laga. Training during ye confusion kam hone mein assist karti thi, par actual start hone mein jo delay aaya, usse kaafi patience test hua. Agar onboarding fast hota to experience better hota, par training acchi thi support ke liye. Dono cheezein sath mein thi, positive aur negative dono, lekin kaafi mixed feelings rahi end tak.

    Harleen SehgalDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified customerTraining and onboarding

    thoda disappointing raha training ka experience

    pata nahi yaar, day to day training kuch samajh mein nahi aa raha tha. kuch points achhe the, par kaafi baar socha ki yeh kya hai? onboarding flow samajhne mein dikkat hui.

    Neeta MehtaTripura, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Onboarding took a bit more time than expected but had its pros and cons

    My onboarding experience with WFHI was a mixed bag when it came to time and waiting. On one hand, the training sessions were quite detailed and helpful for understanding the software’s many features. The comprehensive walkthroughs helped me get a good grasp of the dialer and database in just a few sessions. On the other hand though, I found that waiting for telephonic support during some issues took longer than I wanted. Sometimes, there were delays in scheduling live training follow-ups which stretched out the overall onboarding duration. Plus, a few technical glitches during early days forced me to repeat certain steps more than once. Still, weighing all that against the thoroughness of training and the gradual familiarity I gained, I feel the time investment was reasonable given the complexity of what the software offers.

    Kanika Latika SarkarTelangana, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Bilkul dobaara karunga ye training

    Onboarding mein shuruat se lekar mujhe kaafi help mili. Training ne mujhe achche tarike se prepare kiya, aur mujhe shuruaat karne me bas thoda time laga. Saari cheezein step by step cover hui, toh mujhe confidence feel hua ki main yeh sab kar sakta hoon.

    Kiran MehtaPunjab, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training clear thi, par on-board karna mushkil tha

    Jab maine WFHI ka training aur onboarding shuru kiya, main soch rahi thi ki sab smooth hoga par practical mein kaafi cheezein khud samajhni padi. Training ke content mein kuch achhi baatein thi jo detailed thi, especially software ke basic features ke liye. Lekin unhone jo advanced tools aur dialer ke features dikhaye, unka use karne ke liye mujhe zyada experimentation karni padi kyunki proper instructions nahi mile. Onboarding flow thoda complex laga aur kabhi-kabhi instructions clear nahi thi, jiski wajah se main confused ho gayi. Payment process theek tha, invoicing bhi smoothly hui without koi dikkat. Support team phone pe milti thi lekin jab issues detailed hote the, toh unka response thoda delayed lagta tha. Achha ye tha ki automatic updates kaafi seamless hote rahe, jisse kuch features automatically improve hote gaye. Overall, acha-aur-bura dono experience raha, training mein improvement ki zarurat hai.

    Prabha KaulAndaman and Nicobar Islands, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training was okay, but long-term use is what counts

    When I first started with the onboarding training, I was hopeful it would guide me neatly through everything, but it wasn’t perfect. The initial explanations were decent but left some gaps that I only noticed after using the software day after day. For instance, the dialer and database features required a bit of trial and error to really get them working smoothly in my daily routine. The onboarding modules covered basics, but some details on workflow integration and updates came across a bit vague. Over time, I got better at handling the system because of the automatic updates, which helped avoid frequent manual changes. Telephonic support was there, though I found I only needed to call occasionally, mostly when a new update changed some minor functions unexpectedly. Overall, what I expected was some easy drill of training upfront, yet the reality required persistence and learning on the job. Still, I’m glad they provided solid resources because without that I might have struggled more as days went on. That long-term aspect made up for the initial rough edges in training.

    Vivek RamanBihar, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training was useful but yeah, sometimes frustratingly slow too

    Hey, so as I told you, I started using their training modules the other day and honestly, it was a bit of a mixed bag. On the good side, the training materials covered most of what I needed, and the onboarding team was patient enough to walk me through the tricky parts of the dialer and database features. But on the flip side, there was a lot of repetition which got tedious, especially when I was just trying to clear a basic doubt. Also, sometimes I had to wait quite a while before they were available to answer my questions, which was a bit annoying considering I was eager to get started properly. The automatic updates changed the interface occasionally, so that added some confusion for a bit too. Invoicing was straightforward once I got the hang of it, but I feel like reducing the training content repetition and speeding up response times would help new users a lot. All in all, it's good if you have patience and time to learn, but it’s not a super quick plug-and-play situation as one might hope.

    Shraddha PhadkeMadhya Pradesh, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified customerTraining and onboarding

    Ideal for beginners and those unsure

    I recently went through the training and onboarding process, and I must say it exceeded my expectations. Initially, I worried about the complexities involved, but the setup was straightforward and efficient. Most of the setup felt like a one-off experience, and I found ongoing support to be just as effective. For someone who is new to remote workflows, this would be perfect. Highly recommend it for those looking to dive into this space!

    John IyerHaryana, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerTraining and onboarding

    achha laga but thoda order ajeeb tha

    Training aur onboarding experience overall achha tha, mujhe laga steps saaf aur emphasized the important points well. Par thoda ajeeb laga jab process ke kuch parts ekdum logical order me nahi the. Jaise ki dialer setup ke baad training thodi scattered feel hui thi, aur database ke baare mein baad me batawana kabhi kabhi confusing ho jata tha. Phir bhi, mujhe lagta hai ki jo content tha usme value thi aur main usse kaafi samajh paayi thi. Use karte hue lag raha tha ki system flexible hai, bas thoda aur smooth flow ho jaye toh experience aur bhi better ho sakta hai.

    Saumya Keerthi BorkarGoa, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerTraining and onboarding

    Training ka result bilkul bekaar raha

    Mujhe laga training onboarding ke dauran zyada structured and straightforward hoga, par yaha mujhe sab khud hi samajhna pada. Jo expectations thi, jaise ki step-by-step guidance aur clear instructions, wo mile nahi. Training mein jo content diya gaya, wo bahut basic tha aur mujhe zyada beneficial nahi laga. Onboarding process itna confusing tha ki mujhe kai baar support team ko call karna pada tab jaake thoda clarity mili. Software use karne mein bhi cues clear nahi the, especially calling tool aur dialer setup mein. Yeh sab cheezein thoda zyada time leti hain jab aapko khud research karni padti hai aur training material se clear instructions nahi milti. Ye sab mila ke meri jo soch thi software lene ke baare mein, wo bilkul match nahi karta. Baar baar repeat karne par bhi clear nahi hua ki best practices kya hain, isliye mera setup smooth nahi ho saka. Mujhe laga tha ki yeh process thoda zyada help karega, par end mein main frustration mein tha kyunki main zyada rely kar raha tha khud pe rather than milne wali guidance pe.

    Vijay VenkatesanNagaland, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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