Training clear thi, par on-board karna mushkil tha
Jab maine WFHI ka training aur onboarding shuru kiya, main soch rahi thi ki sab smooth hoga par practical mein kaafi cheezein khud samajhni padi. Training ke content mein kuch achhi baatein thi jo detailed thi, especially software ke basic features ke liye. Lekin unhone jo advanced tools aur dialer ke features dikhaye, unka use karne ke liye mujhe zyada experimentation karni padi kyunki proper instructions nahi mile. Onboarding flow thoda complex laga aur kabhi-kabhi instructions clear nahi thi, jiski wajah se main confused ho gayi. Payment process theek tha, invoicing bhi smoothly hui without koi dikkat. Support team phone pe milti thi lekin jab issues detailed hote the, toh unka response thoda delayed lagta tha. Achha ye tha ki automatic updates kaafi seamless hote rahe, jisse kuch features automatically improve hote gaye. Overall, acha-aur-bura dono experience raha, training mein improvement ki zarurat hai.