Training was useful but yeah, sometimes frustratingly slow too
Hey, so as I told you, I started using their training modules the other day and honestly, it was a bit of a mixed bag. On the good side, the training materials covered most of what I needed, and the onboarding team was patient enough to walk me through the tricky parts of the dialer and database features. But on the flip side, there was a lot of repetition which got tedious, especially when I was just trying to clear a basic doubt. Also, sometimes I had to wait quite a while before they were available to answer my questions, which was a bit annoying considering I was eager to get started properly. The automatic updates changed the interface occasionally, so that added some confusion for a bit too. Invoicing was straightforward once I got the hang of it, but I feel like reducing the training content repetition and speeding up response times would help new users a lot. All in all, it's good if you have patience and time to learn, but it’s not a super quick plug-and-play situation as one might hope.