Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,715 published WFHI Reviews.

2,91,567 of 3,88,715 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,864 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Socha tha better hoga, par ab bhi thik hai

    Maine initially WFHI ke sales process ko kaafi acha samjha tha kyunki sign-up aur payment process smooth laga. Pehle din jab maine software chalaya, to thodi issues aaye, especially with the dialer jo bar bar disconnect kar raha tha. Lekin jaise jaise maine use karta raha, woh thoda stabilize hua aur daily usage mein itna problem nahi hua jitna shuru mein laga tha. Invoice milne mein kuch delay hua, jo thoda inconvenient tha, kyunki mujhe apne accountant ko timely documents dene the. Training sessions se mujhe clarity mili ki kaise database ko efficiently use karna hai, par kuch cheezein initial samajh nahi aayi thi, to thoda khud se explore karna pada. Telephonic support se contact kiya to response average tha, kabhi jaldi mil jata to accha hota. Overall, maine expect kiya tha ki sab cheezein ready-to-use hongi jab main software lena shuru karunga, par thodi patience rakhni padi iske daily operation mein. Wapas lene ka consideration hai par abhi dekh raha hoon ki aage kya hota hai.

    Mukesh OberoiUttarakhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    When I was exploring what WFHI had to offer before buying, most of the terminology used on their web

    When I was exploring what WFHI had to offer before buying, most of the terminology used on their website and in the initial sales talks made sense, which was helpful in deciding if this would fit my needs. For instance, the descriptions of the database and calling tools were pretty straightforward. However, there was one particular label on their pricing page that really caught me off guard—something called 'priority assignment package' was mentioned, but it wasn’t very clear what it included or how it related to the software features. That moment stood out because I spent quite some time searching for a definition or example that I never found. Otherwise, the general messaging was clear enough that I could picture using the dialer and the training modules without confusion. The payment and sign-up info was reasonably transparent as well. So, while I found the majority of the labeling intuitive, that one unclear term made me pause and double-check before proceeding.

    Lakshmi CherianWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Time bada laga poora sales process mein

    Maine WFHI software ka sales aur pre-purchase process pura complete karne mein kaafi waqt lagaya, jo mujhe thoda disappointing laga. Sabse pehle sign-up aur invoicing process theek tha, baki sab thoda slow aur zyada complex se laga. Training start hone tak kahin kahin steps delayed the, jisme dialer aur calling tools ka setup late hua. Database feature ka integration bhi pehle se integrate hona chahiye tha, par lagta hai ye baad mein aya jisne workflow ko thoda ruk gaya. Support team ko contact karna zaruri ho gaya tha kai baar technical masle ke liye, lekin unki response speed utni fast nahi thi jitni main expect karti thi. Automatic updates toh the, magar unke wajah se kabhi kabhi confusion bhi hua jab software naye version mein thoda alag behave karne laga. Overall sales ke sequence mein jitni smoothness chahiye thi, woh kami tha. Mujhe laga steps ko thoda aur logically arrange karna chahiye taaki user experience better ho. Yeh process thoda zyada time liya, jisme patience rakhna pada. Main expect karti thi ki sab cheezein thodi fast hongi, par end mein kuch improvements toastable hain. Isi liye main 2 star dungi.

    Prabha Rupali DixitAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    I would definitely choose to use this service again

    I found the software surprisingly straightforward to navigate, which was a relief given the plethora of options available in remote workflow tools. The sign-up process was smooth, with clear steps laid out before me, making it easy to understand the invoicing and payment flow in advance. The database feature aligned well with the way I wanted to organize my contacts, though I had to spend a bit more time familiarizing myself with it than I initially expected. On the other hand, the automatic updates ran seamlessly in the background without disrupting my work sessions, which was a big plus. I appreciated that the dialer integrated nicely with the database, though it took a few days to get accustomed to its quirks during my calling routines. All in all, weighing these points, I definitely feel that I would do it again because the balance of ease and functionality suited my needs well and the occasional small hiccups were manageable within the overall experience.

    Surbhi Kabir BhallaTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Yeh sab koi nahi le

    Mujhe WFHI ke product ko dhoondne mein kaafi mushkil hui. Jo cheezein mujhe chahiye thi, unhe dhoondna kabhi kabhi confusing hota tha. Unke website par information itni clear nahi thi, aur mujhe jo samajhna tha, wo nahi mila. Main sochta hoon ki yeh un logon ke liye sahi nahi hai jo quick access chahte hain.

    Rajiv AgrawalGoa, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Too much waiting around, slow response from sales

    My interactions with the sales process left me feeling pretty tired. Every time I thought I was near the finish line with signing up or getting a clear explanation of the available training options, there was a long wait or repeated questions as if no one was keeping track. The initial sign-up form asked for details I’d already provided, and I had to clarify to multiple people what I was looking for. While the payment process was straightforward and the invoice clear, the pre-purchase phase felt unnecessarily prolonged. It was frustrating, honestly, because I just wanted to start using the software and training without these back and forth delays. The lack of timely communication during this stage made the whole experience less exciting than it could have been. If sales could streamline their responses and reduce repetitive questioning, it would save time and stress. I did appreciate that once the payment was done, the onboarding was smoother, so at least that part went well unlike the tedious pre-purchase waiting period.

    Ranjana MehtaLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    I would consider returning despite some initial questions

    Initially, I wasn’t entirely sure what to expect when I was going through the sales and pre-purchase phase with WFHI. The information provided was helpful but sometimes felt a bit generic and not always tailored to my specific needs. I appreciated the clarity on how the database and calling tools are integrated, which gave me some confidence. On the other hand, there were moments where I wished for more detailed demos or real-life examples during the conversations. By the end of it all, I did feel reasonably confident in the product capabilities and the support I might receive after signing up. The onboarding and training promises also influenced my thinking positively. While I can see why others might hesitate given the level of upfront information, for me, the balance between the software’s features and support offered made me decide that I would probably go for it again. However, I would want a bit more customized guidance in future discussions to feel even more certain before committing again.

    Anita SuriNagaland, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    pre-purchase? figured a lot myself

    I went into signing up with a pretty open mind because honestly, I wasn’t sure how much help would be at hand before I bought the product. I liked that I got to explore the dashboard and the calling tools on my own time, which made me understand the workflows better. The onboarding wasn’t spoon-fed, which in a way was good because it pushed me to learn the setup depth by myself rather than wait for guided tours. The invoicing and payment process was pretty straightforward without any major hiccup, though I wish the initial explanations had more clarity on the update cycles and how automatic updates might affect ongoing work. I found the database feature easy to navigate after a bit of fiddling, so that was a plus. Calling tools worked well throughout the first week, no dialer glitches from me. The support line was helpful for technical queries after the fact, but before purchase, it felt like I had to patch things together solo. Overall, low fuss and a bit of self-starting was the vibe for me.

    Uday VohraHaryana, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Expected less hassle but actual process was smooth and quick

    I initially thought that getting information about the product and signing up would involve a lot of back and forth with salespeople, maybe repeated explanations and long waiting times. But from the very first contact, the workflow was surprisingly streamlined. I got my questions answered fairly quickly and with clear explanations, and I never had to wait long for a callback or email. The onboarding and training schedules were laid out, and though there was some repetition of basic information, it was helpful to reinforce key points. Signing up, invoicing, and payment were handled efficiently without unnecessary delays. On the downside, the terminology used in some emails made me pause once or twice, but customer support cleared up confusion promptly. Overall, I expected it to be more cumbersome, but it was a far smoother process than anticipated, which definitely improved my first impression and willingness to continue.

    Sonal SarinTelangana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    So I went through the sales and pre-purchase process and honestly, it was a bit of a roundabout path

    So I went through the sales and pre-purchase process and honestly, it was a bit of a roundabout path to figure things out. The info was there but not always in one place, which made me spend some time piecing it together myself. That said, the overall vibe was okay once I got the hang of it. I mean, they give you the basics upfront, but if you want more depth or clarity, you sort of have to dig or experiment with the software yourself. I guess some might prefer everything laid out on a silver platter, but for me it was fine because I like exploring. Still, that feeling of having to figure out a few things on my own kept coming back as I went through onboarding and training. I probably would do it again if I needed to, but next time I'll probably take notes while asking questions so I don't have to circle back as much. So yeah, there’s value in it, just not a completely hands-off sort of deal. Overall, I think it worked out well enough and the sales team were approachable but I wish some explanations had been more upfront to save time.

    Mihir GeorgeAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy