Expected less hassle but actual process was smooth and quick
I initially thought that getting information about the product and signing up would involve a lot of back and forth with salespeople, maybe repeated explanations and long waiting times. But from the very first contact, the workflow was surprisingly streamlined. I got my questions answered fairly quickly and with clear explanations, and I never had to wait long for a callback or email. The onboarding and training schedules were laid out, and though there was some repetition of basic information, it was helpful to reinforce key points. Signing up, invoicing, and payment were handled efficiently without unnecessary delays. On the downside, the terminology used in some emails made me pause once or twice, but customer support cleared up confusion promptly. Overall, I expected it to be more cumbersome, but it was a far smoother process than anticipated, which definitely improved my first impression and willingness to continue.