I would consider returning despite some initial questions
Initially, I wasn’t entirely sure what to expect when I was going through the sales and pre-purchase phase with WFHI. The information provided was helpful but sometimes felt a bit generic and not always tailored to my specific needs. I appreciated the clarity on how the database and calling tools are integrated, which gave me some confidence. On the other hand, there were moments where I wished for more detailed demos or real-life examples during the conversations. By the end of it all, I did feel reasonably confident in the product capabilities and the support I might receive after signing up. The onboarding and training promises also influenced my thinking positively. While I can see why others might hesitate given the level of upfront information, for me, the balance between the software’s features and support offered made me decide that I would probably go for it again. However, I would want a bit more customized guidance in future discussions to feel even more certain before committing again.