pre-purchase? figured a lot myself
I went into signing up with a pretty open mind because honestly, I wasn’t sure how much help would be at hand before I bought the product. I liked that I got to explore the dashboard and the calling tools on my own time, which made me understand the workflows better. The onboarding wasn’t spoon-fed, which in a way was good because it pushed me to learn the setup depth by myself rather than wait for guided tours. The invoicing and payment process was pretty straightforward without any major hiccup, though I wish the initial explanations had more clarity on the update cycles and how automatic updates might affect ongoing work. I found the database feature easy to navigate after a bit of fiddling, so that was a plus. Calling tools worked well throughout the first week, no dialer glitches from me. The support line was helpful for technical queries after the fact, but before purchase, it felt like I had to patch things together solo. Overall, low fuss and a bit of self-starting was the vibe for me.