Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,517 published WFHI Reviews.

2,91,419 of 3,88,517 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,824 matching

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Setup was a nightmare, honestly

    If I’m being honest, the whole setup felt like a one-time hassle that never really settled down well afterward. There was this one moment during onboarding when I realized I had to redo several parts because the steps weren’t clearly separated into one-off versus ongoing tasks. It felt like the software kept changing requirements, or that training didn’t fully prepare me for what comes next. The dialer and database features had patchy behavior for me and the automatic updates sometimes seemed to complicate things further instead of simplifying. I did manage to get through payment and sign-up smoothly, but that small relief didn’t make up for the constant adjustments I had to keep doing during daily use. Telling a friend, I’d say it was a frustrating experience with way too many one-off hurdles and not enough clarity about what’s permanent versus temporary setup. Definitely not the seamless start I had hoped for.

    Shilpa BansalUttar Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Words and labels didn't align

    The descriptions and labels on the platform felt inconsistent. You should have made it clearer. I found myself guessing too often. Minor details really impacted the overall clarity of the sales process.

    Chris MorganKarnataka, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Ho sakta hai next time bhi support chahiye humein

    Mujhe overall sales aur pre-purchase experience ke baare mein sochna tha, toh mujhe lagta hai ki ache bhi moments the aur kuch chhoti problems bhi. Jo initial sign-up process tha, wo thoda smooth tha, par fir questions ke jawab lene mein thoda time laga. Main itna sure nahi hoon ki kya next time bhi mujhe help ki zarurat padegi, lekin main toh feel karti hoon ki mostly process ko samajhna tha thoda tough aur shayad main khud thodi confused thi. Lekin sales team ne jo explanations diye, wo aur zyada straightforward ho sakte the, taaki zyada clarity ho jaye. Mera overall feeling ye tha ke agle mauke par shayad thoda aur support lena hoga, specially jab naye updates ya changes aaye to. Payment aur invoice handling basic the, par fir bhi clarity ke liye kabhi kabhi support ka sahara lena hoga. Toh mai kuch hesitation ke saath keh rahi hoon ki haan, agli baar bhi shayad thoda help chahiye hogi, par ye bhi lagta hai ki main apne hisab se manage karungi.

    Lakshmi KapadiaLakshadweep, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    was not expecting it to be this easy to find everything

    I honestly didn’t think it would be so smooth and quick to find all the info I needed before actually buying anything. I mean, I just wanted to check how the software works, what the training covers, and if invoicing would be a headache, but it all felt really easy to get through online with no stress at all. The sales process had just enough details and the website didn’t make me feel like I was chasing answers — I was surprised by how well it was organized considering how complex remote workflow software can be. No pushy calls or confusing forms either, which was a big plus. I liked that it was really clear about what to expect and what’s not included, so I could make a calm decision. Honestly, I wasn’t ready for such a straightforward experience, usually these things get unnecessarily complicated. So if you’re just browsing or want to take a good look before deciding, their setup is good for that. I appreciate that kind of simplicity because it honestly gave me confidence to think seriously about getting started.

    Sudha AroraPuducherry, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    I came into this after using another remote workflow tool, and honestly, some features caught me off

    I came into this after using another remote workflow tool, and honestly, some features caught me off guard. The sign-up process here was streamlined; it felt much simpler compared to the other system’s complex tier options. Their invoicing and payment interface was straightforward, which made sense to me immediately. Still, I missed some automation I took for granted before, like how databases could sync more seamlessly with calling tools. Plus, I found the dialer's integration not as intuitive as I expected at first. The training tried to bridge those gaps but required quite a bit of self-study. So while the income was not guaranteed, learning to adapt to new software was an interesting, if somewhat challenging, experience overall.

    Kalpana SrinivasanChhattisgarh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    wasn't sure by the end of the sales process

    I must say the sales and pre-purchase experience left me feeling uncertain rather than confident about the software. Initially, the information provided seemed promising, and the sign-up steps were straightforward. However, the training descriptions were vague, and I felt that the payment and invoicing procedures were not fully explained before I committed. Throughout the onboarding, I noticed gaps in communication and some delays in telephonic support that made me think the follow-through might not be consistent. This ongoing uncertainty about software capabilities and after-sales assistance was troubling. Although the dialer and database features appeared functional once onboarded, I lacked confidence in the stability and reliability of the service overall. Explaining this to a friend, I would say the company needs to improve clarity and responsiveness because I am left with mixed feelings and questions about how smoothly everything will actually run once fully engaged.

    Farida Ashok RaghavanJharkhand, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Won't try purchasing again

    The explanation given before purchase was not clear. I found the instructions confusing and incomplete, making it difficult to understand how software or training would actually work. There was no straightforward information on what steps to take next or how to set up the calling tools properly. I waited on the phone for support but the responses were generic and did not address my concerns properly. The invoicing and payment process was complicated because I was unsure what exactly I was paying for. In the end, the lack of clear communication made me frustrated and I decided I would not go through this process again or recommend it to others without improvements.

    Surbhi Amrita BabuHaryana, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    What I Wish Had Been Included

    I've been through the sign-up and setup process with WFHI quite a few times now, so I know what’s generally involved. While the software and initial onboarding are straightforward enough, the pre-purchase steps didn't cover all the questions I had—especially concerning integration quirks I was worried about. It feels like they assume you’re familiar with certain parts, but there’s not always enough clear guidance for folks who might need it. When I signed up, the invoicing was clean and the payment went through without hassle, but for next time, I'd prefer more comprehensive help, especially with the dialer and database setup aspects. I’ve called their support before and it was generally okay, but I often found myself having to repeat my whole situation because specific assistance wasn’t always immediately available. The automatic updates work quietly in the background, so that’s neat, but some heads-up about changes would be appreciated. Overall, I wouldn’t say no to reaching out for help again, though I hope some added detail is provided by then. It's just that the experience felt a bit lacking in some areas that I had to figure out on my own again this time.

    Girish VargheseRajasthan, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Expected smoother pre-purchase steps than what I got

    Coming from another remote workflow software, I had higher expectations for the sales and pre-purchase phase with this product. The sign-up process was reasonably clear, but it felt less intuitive compared to the previous platform I used. I was looking for a quick overview of features before committing to the training, but the demo and documentation didn’t quite match up with what I had anticipated. The sales support team responded but sometimes seemed unsure about the details, which raised more questions than answers. On the positive side, the initial onboarding flow did provide some guidance, but it wasn’t as tailored to my experience level as I hoped. Overall, the contrast between what I expected and what was delivered made me cautious moving forward with this product.

    Keerthi RastogiSikkim, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Felt mostly smooth compared to previous tools

    Switching to WFHI was a positive experience overall. The sign-up and payment processes were straightforward and faster than what I was used to before. Once I started the training, the materials felt more relevant and the software interface was cleaner, which helped me get up to speed quicker. The calling tools and dialer worked reliably, easy to manage during a full workday, although there was a slight learning curve with the database feature that required some extra attention. I appreciated the automatic updates rolling out without interrupting my workflow. The telephonic support was helpful when I had to inquire about invoicing queries. My only minor reservation was that some of the onboarding steps could be simplified to reduce initial setup time. All things considered, the entire process felt smooth and efficient compared to other platforms I had used previously. This made it easier to integrate the software into my remote work routine without losing much time adapting to new tools.

    Manoj JaiswalLakshadweep, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.