wasn't sure by the end of the sales process
I must say the sales and pre-purchase experience left me feeling uncertain rather than confident about the software. Initially, the information provided seemed promising, and the sign-up steps were straightforward. However, the training descriptions were vague, and I felt that the payment and invoicing procedures were not fully explained before I committed. Throughout the onboarding, I noticed gaps in communication and some delays in telephonic support that made me think the follow-through might not be consistent. This ongoing uncertainty about software capabilities and after-sales assistance was troubling. Although the dialer and database features appeared functional once onboarded, I lacked confidence in the stability and reliability of the service overall. Explaining this to a friend, I would say the company needs to improve clarity and responsiveness because I am left with mixed feelings and questions about how smoothly everything will actually run once fully engaged.