Won't try purchasing again
The explanation given before purchase was not clear. I found the instructions confusing and incomplete, making it difficult to understand how software or training would actually work. There was no straightforward information on what steps to take next or how to set up the calling tools properly. I waited on the phone for support but the responses were generic and did not address my concerns properly. The invoicing and payment process was complicated because I was unsure what exactly I was paying for. In the end, the lack of clear communication made me frustrated and I decided I would not go through this process again or recommend it to others without improvements.