Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,354 published WFHI Reviews.

2,91,304 of 3,88,354 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,795 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Main purchase karte waqt soch raha tha ki software ka daily use thoda complex hoga, aur baar baar bu

    Main purchase karte waqt soch raha tha ki software ka daily use thoda complex hoga, aur baar baar bugs aayenge especially dialer aur calling tools mein. Bandwidth aur database integration ko lekar bhi thoda doubt tha. Lekin use karne ke dauran kaafi features smoothly chal rahe hain. Calling tool ki performance mujhe theek lagti hai, kahi baar delay toh hua, par overall consistent tha. Database feature bhi apne workflow ke according thik kaam kar raha hai, par manual updates thode inconvenient hain. Automatic updates se thoda interruption aaya kabhi kabhi, jo work flow mein chhoti si problem create karte hain. Training sessions mein sab explain hua, lekin kuch cheezein practical use mein clear nahi hui, toh maine support se contact kiya. Sign-up aur invoicing process straightforward tha, delayed response nahi mila wahan. Overall, jo chhota issue mila woh mere liye zyada important nahi tha, aur main generally satisfied hoon is product ke day to day use se.

    Harish PatilGujarat, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Sales process theek tha, par kuch jagah clear nahi tha. Kahi baatein achhe se explain nahi hui, jiss

    Sales process theek tha, par kuch jagah clear nahi tha. Kahi baatein achhe se explain nahi hui, jisse mujhe kuch confusion hui. Lekin jo representatives the, unka support thoda helpful tha. Overall, achha experience raha, par aur clear ho sakta tha.

    Nisha KapoorNagaland, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    The invoicing step just didn’t make sense to me

    Looking back on the whole sales and pre-purchase experience, one thing stands out starkly as the biggest problem — the order of steps during sign-up and invoicing felt completely illogical. It was confusing to go through several screens, filling out details and then suddenly being asked for payment details before even fully accessing the training modules or software demo. I kept wondering why I couldn’t explore more or check support options before committing financially, which made the whole process seem rushed and disorganized. The sequence didn't flow smoothly and left me hesitant to proceed further. Waiting between responses and the drawn-out explanations during support calls didn’t help either. It felt like I was stuck in a loop without clear progress or reassurance. Months later, I still think the whole sales sequence could be better arranged to create more confidence and clarity. The software itself may be good, but that jumbled pre-purchase path really stuck out as a negative for me.

    Sachin PhadkeAssam, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Long effort, ended with low confidence

    From the start, the sales and sign-up processes felt prolonged and overly complicated. I spent a considerable amount of time navigating through unclear steps and had to seek clarification multiple times before finally getting access. The training descriptions sounded promising but felt generic when finally reviewed. The software seemed to promise much, but the initial demonstrations failed to instill strong confidence in its practical effectiveness. Although the invoicing and payment steps were straightforward, that was the only part that left a positive impression. Given the amount of effort required just to get set up and the level of support available, I am left unsure about relying heavily on this product. Overall, the journey felt more exhausting than empowering and I did not feel reassured by the experience so far.

    Raghav MitraWest Bengal, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Everything felt quite smooth and logical

    From the moment I signed up to the final steps of setting up the calling tools, the process followed a sensible and straightforward order. First, the sign-up and payment system was clear and easy to navigate. Then, the onboarding flow introduced me to the software features step-by-step, which helped me understand the dialer and database functionalities well. Training materials were accessible at the right points, complementing what I learned while using the software. Even the automatic updates felt well-timed, never interrupting my work flow. I found the telephonic support was ready to assist when I needed, which gave me confidence to keep going.

    Kabir JhaPunjab, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Really felt ignored during my queries, not recommended

    My experience with WFHI’s sales and pre-purchase communication left much to be desired. The responsiveness of their team was slow and often unhelpful when I needed clarification on the sign-up and payment process. Calls requesting guidance on the technical setup and database access went unanswered for prolonged periods. It felt frustrating to be passed around multiple support representatives without clear solutions. Such poor communication before fully committing made me feel undervalued and uncertain about continuing. For someone serious about streamlining their remote workflows, I’d be very hesitant to recommend this. Honestly, if I were to tell a friend about it, I’d say the support responsiveness was far from what I expected and it caused me a lot of unnecessary hassle.

    Ritika Swapnil PandeyChandigarh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Kabhi click hui toh kabhi nahi

    Starting with WFHI software ka sales process thoda slow laga mujhe. Sign-up mein toh sab theek tha, par onboarding aur training thoda delay hua. Pehla din jab main software ko use kar raha tha, dialer feature ko samajhne mein dikkat hui, aur us din mujhe lag raha tha ke shayad yeh mera kaam nahi hai. Phir kuch din baad jab database aur calling tools ke bare mein zyadha samajh aya, tab thoda click hua. Lekin mujhe abhi bhi lagta hai ki onboarding ka flow smooth ho sakta tha if thoda jaldi aur clearly steps diye jaate. Payment aur invoice process toh theek hi raha, bas thoda wait karna pada confirmation ka. Overall, mujhe lag raha hai ki mujhe abhi is system ke saath pura comfort hone mein waqt lagega. Click hona kabhi sikta hai, kabhi nahi, yehi situation hai.

    Uday JadhavMaharashtra, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Felt like juggling hours for this whole process

    I have explained this before to others but honestly, the whole thing felt like it was never really built for the hours I actually work. The onboarding timeline seemed fixed without much wiggle room for those of us juggling odd hours or week-on/week-off schedules. I had to tweak the use of the calling tools because their dialer only works on a strict availability window which didn't match my workflow. The database update feature also felt rigid since it would auto-refresh during the hours I tend to be offline. Even the telephonic support and sign-up process seemed grounded in a 9-to-5 mindset rather than flexibility. Payment and invoicing went fine but didn’t change that fact. I understand the software and training are solid, but the overall structure felt like it needed a rethink for people like me who aren't following the typical work hours. It’s functional, but definitely not perfect for every schedule and that’s a bit tiring after explaining so many times.

    Vijay PhadkeDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Sales matched my expectations but there was a surprise

    I went into the purchase process expecting straightforward software sales support and some training options. The team was very responsive during the initial inquiry and provided clear information about the products. Training availability and onboarding steps were explained well. What surprised me was how transparent and quick the invoicing and sign-up system felt compared to similar services I have looked at previously. It made the early stages of setup less stressful. Overall, the actual sales experience matched what I anticipated, but that smooth invoicing and quick registration was a positive surprise that I did not expect from the outset with such software solutions.

    Manisha ShahMeghalaya, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    sale aur purchasing mein thoda acha aur thoda bearable thaa

    Mujhe WFHI ke sales process mein thoda frustration hua because journey bohot repetitive lag rahi thi. Har baar jab main sign-up karta tha, mujhe wahi basic information deni padti thi, bina kisi real progress ke. Kabhi kabhi mujhe samajh nahi aata tha ki training start hone mein waqt kyun lag raha hain, kyun ki updates ya confirmation ka wait zyada ho raha tha. Lekin ek cheez achhi thi ki unka customer support reasonable tha during calls, patiently samjhaata tha procedure ko without rushing. Ye support thoda bohot comfort deta tha is delay ke time mein. Lekin overall, itna intense repetition aur waiting thoda bore karne wala tha, specially jab main excited tha start karne ke liye. Agar sales aur pre-purchase process mein thoda quick communication rahta, toh better experience hota definitely. Lekin haan, jo thoda support mila wo genuine aur helpful tha, woh main chalkar deta hoon.

    Pradeep IngleUttar Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.