Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,370 published WFHI Reviews.

2,91,311 of 3,88,370 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,097 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training aur onboarding simple tha, thodi chinta bhi rahi

    Mujhe lagta hai training aur onboarding process kaafi smooth raha, aur software ne jab bhi koi issue diya, team ne help dene mein koi kasar nahi chhodi. Easily samajh aata hai jo basics hain aur dialer configure karna bhi straightforward tha. Par ek chhoti si dikkat toh thi ki jab auto updates aaye toh thoda sa confusion create hua, mujhe laga ki shayad updates thoda zyada frequent ho rahe hain aur maine thoda gap miss kar liya. Lekin training ke dauran jo guidelines di gayi thi, unhone mujhe halke se handle karna sikha diya aur back-end help bhi accessible tha. Payment aur sign-up bhi bina kisi problem ke ho gaya tha, usmein meri dikkat nahi thi. Overall, software aur training mere liye kaafi acha package tha, onboarding mein thodi reservations thi lekin final verdict yeh hai ki main fir se lene mein interested rahunga, especially agar updates ko thoda controlled kiya jaye toh feedback aur better hoga.

    Vinay Payal SinhaManipur, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    felt unsure about my skills

    After going through the training, I had mixed feelings about my confidence. Some parts were very clear, but others left me feeling like I needed additional practice. There were good resources provided, but I sometimes felt overwhelmed by the information. In the end, I think I have basic knowledge, but some improvements could really help.

    Emily RoseKarnataka, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training aur Onboarding ka Overall Experience Kafi Smooth Tha

    Maine pehle kuch aur software se training li thi, par yeh jo training aur onboarding process mila uskaafi zyada organized aur detailed tha. Jo basics se leke advanced topics tak hote hain, unko ache se cover kiya gaya tha without feeling rushed. Pehle mujhe training kaafi scattered aur incomplete lagta tha, par yahan har step par clear explanations aur relevant examples diye gaye the. Aur haan, onboarding ke dauran jo support available tha, woh bhi acha tha, yeh help karta hai naye users ko jaldi adjust karne mein. Overall, jitna effort lagta hai apne software samajhne mein, yeh process usse balance karta tha. Thoda aur interactive ho sakta tha kabhi kabhi, par fir bhi bahut better feel hua.

    Nakul RaiMadhya Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Not quite what I expected but some useful parts

    I had some hope that the training and onboarding with WorkFromHomeIndia would really set me up smoothly, but overall, I found the experience a bit underwhelming. Initially the course promised easy steps to mastering the dialer and database features, but it felt slower and more repetitive than I thought it would be. Some parts of the training seemed helpful and gave me a basic understanding of the software, but I expected clearer explanations and a faster pace. The sign-up and payment side was straightforward, which was a plus. Also, the telephonic support was polite, though it sometimes took a while to get through when I needed help. The software does keep updating automatically, which I liked because it meant fewer things to manage myself. Still, the onboarding process overall didn’t match the smooth journey I had anticipated, and I found myself wishing it was a bit more user-friendly from the start.

    Aditi BakshiTripura, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Overall onboarding felt confusing and patchy

    Reflecting back on my training and onboarding experience, it felt more confusing than clear. While some sections of the training clearly explained the software’s features, many parts were rushed or left me guessing what the next steps were supposed to be. They provided several written materials, but the sequence wasn't very logical, which made it tough to build a good understanding. When I tried asking support later, the explanations helped somewhat but didn’t fully clarify my doubts. The automatic updates sometimes changed things without sufficient notice, adding to the uncertainty. Even the sign-up and invoicing process, which should be straightforward, felt a bit cluttered and hard to navigate. Overall, the entire process left me feeling overwhelmed and wishing for a simpler, more coherent introduction. It just never quite clicked into place for me.

    Uday Indira SomaiyaMadhya Pradesh, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Felt stuck and unsure throughout onboarding

    The training and onboarding experience left me feeling quite uncertain and frustrated. From the beginning, the sessions did not instill confidence in using the software effectively. Each step of the onboarding was cluttered with too much information but little practical demonstration, which made it hard to understand how to integrate the calling tools and database feature properly. Despite following the instructions, I often felt lost and unable to get comfortable with the workflow. Support via telephone was slow and did not address my concerns thoroughly, adding to the confusion rather than alleviating it. By the end of the training, I was still not confident in managing the system independently. Overall, the entire process felt like being stuck without clear direction or reassurance, which was very disappointing given the expectations I had going in.

    Priya RegeDelhi, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Support accha mila par expected se thoda slow response tha

    Mujhe laga tha ki training ke dauraan support team ka response rapid hoga, jo mere jaise naye users ke liye kaafi important hai. Jab main call dialer aur database features par kaam kar raha tha, toh queries rahi jisme mujhe turant reply chahiye tha. Kuch cases mein support relatively quick thi aur saaf solutions mili, jo achha laga. Lekin kuch instances mein lagta tha ki mujhe wait karna pad raha hai jyada der tak jab tak koi detailed help aayegi. Teenage se compare karen toh main expect kar raha tha thodi better prompter feedback, par overall experience positive tha kyunki training material khud kaafi clear tha. Sign-up aur monthly invoicing practice straightforward rahi, par priority assistance ke response time mein thoda delay bhi anubhavit hua. Kaafi friendly aur accommodating support system hai lekin thodi improvement chahiye time management mein.

    Naveen ZachariahNagaland, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training aur onboarding ne achhi clarity di, bas thoda waqt lag gaya

    Mujhe initially thoda doubt tha ki onboarding process kitna clear hoga, par training sessions kaafi organised aur samajhne mein simple the. Har step ko dhyaan se explain kiya jaata tha, especially jab call tools aur dialer ki baat aayi toh mujhe laga ki basics achhi tarah pakde gaye. Thoda sa awkward moment tab aaya jab database feature pe kuch details samajhne mein zyada time laga, kyunki instructions thodi lengthy thi. Lekin overall, mujhe feeling hui ki mujh jaise beginners ke liye ye process smooth banaya gaya hai. Signup se leke payment tak ka system transparent tha, invoices easily accessible hain. Support bhi responsive rahi jab maine call kiya, though waiting thoda zyada tha, lekin solution useful mila. Training ke dauraan basic se advance tak cheezein cover kar di gayi, toh mujhe future mein kisi zyada personal help ki zarurat kam hi padti lagegi. Finally, jo mujhe surprisingly acha laga woh ye tha ki automatic updates mujhe manually karne ki tension se bachate hain, aur software hamesha updated rehta hai.

    Mansi IyengarManipur, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Such slow support, it’s a pain to keep waiting

    Man, the onboarding stuff was supposed to be easy but honestly it was so frustrating dealing with the training and getting any questions answered. I kept trying to reach their support over the phone but I felt like I was put on hold forever and then left waiting without clear answers. The software itself looked good at first but I got stuck on setting up the dialer and database features in ways that made me pause daily. It’s like I kept hitting walls and nobody called back or helped straight away. I get doing a lot of clients but this lack of responsiveness made me doubt if this was the right way to go at all. Even the invoicing and sign-up felt messy because I wasn’t sure if I really understood what was expected, but again when I tried to ask support I wasn’t satisfied. So yeah, it didn’t feel friendly or easy from the start and just wore me down with slow replies and unclear training materials. Not how I thought it would work at all.

    Chaitanya GaikwadArunachal Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training thi clear, par thodi self-exploration zaroori thi

    Training sessions mein basic functionalities achhi tarah cover ki gayi thi, especially software navigation aur dialer ka istemal. Lekin mujhe lagta hai ki kuch advanced features ke liye mujhe khud se explore karna pada, kyunki unke bare mein zyada detail nahi mili thi trainings mein. Onboarding process theek tha lekin kabhi kabhi mujhe database aur automatic updates ki handling samajhne mein thoda time laga. Overall, training achhi thi for getting started, par aage chalke features samajhne ke liye mujhe khud seekhna pada, jo thoda inconvenient tha.

    Tejal KarkareManipur, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.