Such slow support, it’s a pain to keep waiting
Man, the onboarding stuff was supposed to be easy but honestly it was so frustrating dealing with the training and getting any questions answered. I kept trying to reach their support over the phone but I felt like I was put on hold forever and then left waiting without clear answers. The software itself looked good at first but I got stuck on setting up the dialer and database features in ways that made me pause daily. It’s like I kept hitting walls and nobody called back or helped straight away. I get doing a lot of clients but this lack of responsiveness made me doubt if this was the right way to go at all. Even the invoicing and sign-up felt messy because I wasn’t sure if I really understood what was expected, but again when I tried to ask support I wasn’t satisfied. So yeah, it didn’t feel friendly or easy from the start and just wore me down with slow replies and unclear training materials. Not how I thought it would work at all.