Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,556 published WFHI Reviews.

2,91,447 of 3,88,556 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,834 matching

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Frustrated thi due to weird sales process flow

    Product purchase karne se pehle jo sales process tha, usmein main kaafi confused thi. Ek moment tha jab mujhe ek technical training ka offer mila, lekin phir wo bina proper explanation ke sales invoice ke saath merge ho gaya. Isse mujhe laga ki process bilkul logical order mein nahi hai, jaise ki pehle mujhe decide karna chahiye tha ki main training lena chahungi ya nahi, phir payment aur fir software access ke steps clear hone chahiye. Pure sales process mein koi proper sequence nahi dikh raha tha, kabhi kabhi mujhe lagta tha ki mujhe unnecessary information milegi ya koi extra step karna padega, lekin details vague thin. Onboarding ke time pe kaafi steps ek dusre ke mix lag rahe the aur uss waqt main kaafi disoriented feel kar rahi thi. Agar sales aur pre-purchase ke steps clear hote, toh shayad main zyada confident feel karti. Yeh confusion mujhe thoda frustrated kar gaya aur main soch rahi thi ki kya main aise hi process ke saath deal karungi.

    Prabha ChopraWest Bengal, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Thodi si dikkat ke baad bhi soch rahi hoon dobara try karungi kya

    Main pehle thoda excited thi WFHI ke software aur training ke liye, par phir day-to-day use mein kuch cheezein thodi confusing rahi. Sign-up process sahi tha, invoice milte rahe time pe, aur payment system mein jyada dikkat nahi hui. Lekin software ka dialer feature baar-baar chalauta deta tha aur database syncing mein bhi kuch faults the. Support team se bolne par bhi kabhi kabhi delay hota tha, jo frustrating tha jab zyada urgent kaam hota. Training sessions toh theek thi, par kabhi kabhi clear nahi hota tha ki kis step par kaunsa function apply karna hai. Plus, automatic updates ke baad kuch functions temporarily band ho gaye the, jo pehle sahi chal rahe the. Is sab ke bawajood, main appreciate karti hoon ki team ne follow-up kiya aur kaam theek karne ki koshish ki. Phir bhi, main abhi decide nahi kar pa rahi hoon ki dobara try karna chahiye ya nahi, kyunki ye experience thoda beech beech mein interrupt raha. Shayed agle version mein better hoga, tab try karungi dobara soch ke.

    Ishita Seema ShahBihar, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Thoda acha, thoda ajeeb: sales timing ka scene

    Main soch raha tha ke jo hours main kaam karta hoon uske hisaab se yeh system fit karega ya nahi, matlab ki timing aur workflow manage kar paunga ya nahin. Sales wale steps pehle thoda confusing laga, especially jab main ne socha tha ki quick sign-up milega, par process kaafi detailed tha, jo achha bhi tha kyunki clarity thi saari. Lekin main thoda unsure tha ki kya mera actual working hour ke accordingly main call scheduling kar paunga ya nahi, because system automatic updates se thoda adjust karna padta tha kabhi-kabhi. Dialer ke tools use karne mein maza aaya aur database features apne data ko organize karne mein kaafi helpful rahe, par payment aur invoicing thoda time lete the samajhne mein. Overall acha hai, par haan, kuch aspects pe thoda aur flexibility meri timings ke hisaab se honi chahiye thi. Main fir bhi recommend karunga agar tum apne kaam ka thoda control khud lena chahte ho.

    Yash Mohit SridharanJammu and Kashmir, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Mixed feelings after using it daily

    I wasn’t quite sure what to expect after looking at the sales info, but I decided to try the software anyway. As I started using it day to day, some things worked smoothly—like the automatic updates that kept everything current without me having to do much. The calling tools were generally okay, though sometimes the dialer seemed a bit slow, which made me second guess if I was missing something. The onboarding felt fine at first but as I progressed, I found myself wondering if the flow was always logical because occasionally I had to pause to retrace steps or check with support. I don’t know if that’s normal for software like this or if my usage pattern was unusual. I liked how the database feature integrated with my workflow, but sometimes syncing took longer than I hoped. The sign-up and invoicing went as expected, so that part was straightforward. In summary, it has good points and some areas that could use improvement, and I’m still figuring out how well it will fit my exact needs in the long run.

    Bhavana ReddyLadakh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    When I first started with the WFHI software and training, I thought the sales and onboarding flow wa

    When I first started with the WFHI software and training, I thought the sales and onboarding flow was generally okay, though some parts needed more clarity. The sign-up and payment steps were straightforward enough, and the invoices came on time, which felt reliable. However, once I moved further, I realized I had to figure out quite a bit on my own, especially around how to set up the calling tools and use the dialer effectively. The database feature had potential but felt under-explained, which meant I was sometimes unsure if I was using it to its full capacity. The automatic updates helped with some issues but occasionally introduced changes that I hadn’t anticipated, which threw off my workflow slightly. The telephonic support was decent, though sometimes answers required me to follow up or explain situations repeatedly. Overall, I can say the experience is balanced; some parts worked better than expected, others less so. Given all this, I would probably consider using this software again but would hope for clearer initial guidance or better step-by-step instructions in future versions.

    Anup RegePunjab, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Mixed feelings overall, but mostly functional software

    I went through the sales process and initial onboarding with some optimism, but honestly, the experience was a bit of a mixed bag. At first, the setup felt quite smooth: signing up was simple, and the software seemed easy to navigate with the training provided. But then, after a few days of use, I noticed some quirks in the dialer and the database features where updates seemed to cause slight disruptions. Not terrible, but enough to warrant some frustration. The telephonic support was decent, though sometimes the explanations required multiple calls to clarify simple points. It’s like the platform has good potential and most things work fine, yet there remains a few rough edges that slow down the day-to-day. I keep going back to the fact that while the training was thorough initially, ongoing assistance could be more consistent, especially when software updates change workflows. Overall, I feel this product could be better with some improvements, but it’s not unworkable or bad, just a bit uneven.

    Gita VasudevanUttar Pradesh, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Frustrated from the start, yaar

    Yaar, mujhe laga tha ki sign-up karte hi sab kuch smooth hoga, par completely opposite hua. Jab maine purchase karna chaha, tab se clarity nahi thi. Sales process mein jab kuch confusion aaya toh laga ki kaun support karega meri madad? Pre-purchase mein jo queries thi mere liye, unka jawab nahi mila sahi se. Kabhi kabhi toh lagta tha ki unhone mujhe ignore kar diya hai. Software ke features ko lekar bhi kuch expectations thi, par poora guide karne ki jagah bas general baatein ho rahi thi, jis se mujhe samajhne mein aur zyada dikkat hui. Training sessions bhi thode incomplete lag rahe the, aur jab problem hua toh koi clear solution nahin tha. Honestly, main thoda disappointed hoon kyunki maine jo expect kiya tha, usse bilkul alag mila. I honestly feel ki agar sales aur pre-purchase mein communication strong hota, toh shayad experience better hota.

    Reema BhaveUttarakhand, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Pretty satisfied, but not exactly what I expected

    I have been using WFHI software for a little while now and overall I’m pretty satisfied with it. The sign-up and payment processes were quite smooth and hassle-free, which I appreciated a lot. The platform does what it promises, and the training sessions helped me grasp the basics quickly. However, I was expecting the onboard flow to be a bit more intuitive based on the sales pitch I had heard. While the software is powerful, the labels and wording sometimes felt a little unclear, which made navigation less straightforward than I’d hoped. The calling tools and dialer did their job well enough, but I expected them to be a bit more integrated with the database feature. Automatic updates didn’t really disrupt anything, which is a plus. Support was decent, although not always lightning-fast. Invoicing was easy, which was a relief because complicated billing systems can be a headache. So overall, it met many of my expectations but missed a few subtle points about ease of use and integration. Still, I think it’s a good product if you’re willing to get used to its quirks.

    Roshni SenguptaMadhya Pradesh, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Time lag gaya sign-up process mein, soch rahi thi better hoga

    Maine socha tha ki sign-up aur pre-purchase steps simple honge and logically arranged, lekin mujhe kaafi confusion hui. Pehle toh payment ka process samajhna mushkil tha kyunki instructions detailed nahi the, fir support se baat karne mein bhi wait zyada pada. Mujhe laga sequence toh thoda out of order tha, kyunki pehle training ke baare mein zyada bataya gaya, aur phir mujhe payment aur database setup ke bare mein baar baar repeat karna pada. Main thoda confused ho gayi thi ki kya main actually ready hoon ya nahi, kyunki har step ke beech mein lagatar delays the. Finally toh dialing tools tak pohochne mein bhi delay hua, jo mujhe pata tha software mein important feature hai. Overall mujhe process mein time lag gaya, aur thoda frustrating feel hua ki better planning ho sakti thi. Shayad main miss kar rahi hoon koi important step jo faster bana sakta sequential setup.

    Prerna Vikas JhaKarnataka, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Got started quickly but missing smoother payment setup

    I started using the software within a couple of days after signing up, which was impressive considering I expected a slower onboarding. The sales process was straightforward; after registering, I received clear instructions about how to download and set up the software. The invoicing system generated my first invoice promptly, and payments went through without much hassle, but one thing I found missing was a more streamlined way to handle multiple payment options during sign-up. The software setup itself was fast, and I appreciated the automatic updates feature that kept everything current without any manual effort. The database feature integrated well with my existing workflow, so I was able to start making calls through their dialer right away. However, I think a small improvement could be made around payment flexibility to accommodate different preferences more smoothly. Other than that, I didn’t face much downtime or issues, and the telephonic support was ready when I needed it. Overall, the speedy start made a good impression, but a little polish in the payment process would make it seamless.

    Prakash BansalNagaland, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.