When I first started with the WFHI software and training, I thought the sales and onboarding flow wa
When I first started with the WFHI software and training, I thought the sales and onboarding flow was generally okay, though some parts needed more clarity. The sign-up and payment steps were straightforward enough, and the invoices came on time, which felt reliable. However, once I moved further, I realized I had to figure out quite a bit on my own, especially around how to set up the calling tools and use the dialer effectively. The database feature had potential but felt under-explained, which meant I was sometimes unsure if I was using it to its full capacity. The automatic updates helped with some issues but occasionally introduced changes that I hadn’t anticipated, which threw off my workflow slightly. The telephonic support was decent, though sometimes answers required me to follow up or explain situations repeatedly. Overall, I can say the experience is balanced; some parts worked better than expected, others less so. Given all this, I would probably consider using this software again but would hope for clearer initial guidance or better step-by-step instructions in future versions.